Team Leader - Call Center

2 years

3 Lacs

Posted:2 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Qualification: Any graduate preferably having an MBA.

Job Requirements: Excellent verbal and written communication skill in English with an intermediate communication skill in Hindi. Should have excellent organising and multitasking skills. Excellent team leading and people management skills.

Job Description:

· Need to train, guide, monitor and lead a team.

· Responsible for motivating the team as well as inspiring positive communication within the team so that they can work together towards achieving the set goals.

· Set clear goals and objectives that align with the organizations vision and values.

· Should be able to train team members, set strategies and monitor progress towards the goals.

Prepare MIS reports, analyze it and take actions to achieve set goals.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Provident Fund

Education:

  • Bachelor's (Required)

Experience:

  • Team management: 2 years (Required)
  • total work: 3 years (Required)

Language:

  • English (Required)
  • Hindi (Required)

Work Location: In person

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