Team Leader- Banking Process

Hi Dear ,

Job Seeker's

We are hiring for Team Leader

Position : Team Head /Lead

Salary : 35,000 CTC /4.2 LPA

Qualification : Graduation /Relevant

Experience: Sales /BFSI / BPO

Process: Banking Process

Company : All Digi Tech

Location: Bangalore

Experience Note : Should have Min 2 years of experience handling a sales Team

Location Note:

About the Role:

We are hiring Team Leaders for a dynamic BPO Sales Process. The ideal candidate should have at least 1 year of experience in handling outbound/inbound sales teams within a BPO environment. This role requires strong leadership skills, sales expertise, and the ability to drive a team towards achieving business targets.

Key Responsibilities:

Team Management & Leadership:

• Supervise, mentor, and lead a team of BPO Sales Executives to achieve sales targets.
• Conduct daily team meetings, performance reviews, and sales coaching to enhance productivity.
• Provide regular feedback and training to ensure continuous improvement.
• Manage team attrition and shrinkage, implementing strategies to retain talent.
• Work towards increasing the team size and improving overall team efficiency.

Sales & Performance Management:

• Drive sales of products/services, preferably in credit card sales or call center-based sales processes.
• Ensure sales teams meet or exceed KPI and KRA metrics.
• Monitor and analyze individual and team performance on a weekly and monthly basis.

Operational Excellence & Compliance:

• Track and accurately update operational performance files for sales agents.
• Ensure compliance with company policies and quality standards.
• Effectively communicate information in a timely, accurate, and understandable manner to the sales team.

Motivation & Strategy Development:

• Develop and implement strategies to enhance sales performance and customer engagement.
• Identify gaps in performance and create action plans for improvement.
• Collaborate with the management team to execute business growth initiatives.

Qualifications & Skills:

Education: Any Graduate (Mandatory)

Experience: Minimum 1 year as a Team Leader in a BPO outbound/inbound sales process

Industry Preference: Call Center / Banking Sales / Credit Card Sales / Outbound Telesales

Skills:

• Strong team management & leadership skills
• Excellent sales and negotiation abilities
• Good knowledge of operational metrics, KRA, and KPI tracking
• Complete knowledge of Attrition, Shrinkage, and Team Expansion
• Ability to motivate and drive sales teams to achieve targets
• Strong communication and problem-solving skills

Why Join Us?

Competitive Salary + Performance-Based Incentives

Career Growth Opportunities in the BPO & Sales Industry

Target-Driven & Fast-Paced Work Environment

Rotational Week Off for Work-Life Balance

Leadership Role in a Rapidly Growing Organization

Work Location Relocation to BTM Layout After 1 Month

Contact for More Details:

Pavan Kumar

Team Manager | Talent Acquisition | Human Resources

All Digital Tech

7559042358

Click to chat : https://wa.me/917559042358