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Saaki Argus And Averil Consulting
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Team Lead- Quality -Catalog

Team Lead- Quality -Catalog

Saaki Argus And Averil Consulting

4 - 9 years

7 - 8 Lacs

Chennai

Posted:1 month ago| Platform:

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Skills Required

Quality Retail Cataloguing E-commerce Catalog Management Product Listing Catalog

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title : Team Lead Catalog Quality Location : Chennai Job Summary We are seeking a detail-oriented and experienced Team Lead Catalog Quality to oversee the accuracy, completeness, and consistency of product catalog data. The ideal candidate will lead a team responsible for catalog auditing, data integrity checks, process improvements, and ensuring customer-facing information meets brand and quality standards. Key Responsibilities : Team Management : Lead, mentor, and manage a team of catalog quality analysts or associates. Assign daily tasks, monitor performance, and provide regular feedback. Conduct regular training sessions to ensure quality standards are maintained. Catalog Quality Assurance : Ensure all products listed on the platform meet internal quality guidelines (titles, descriptions, attributes, images, pricing, categorization, etc.). Drive and monitor catalog audits to identify and correct errors or inconsistencies. Establish SOPs and QC processes to maintain and improve catalog accuracy. Stakeholder Collaboration : Work closely with catalog content, merchandising, product, and tech teams to fix catalog issues and optimize listings. Act as a bridge between the catalog operations team and internal departments to resolve catalog-related queries. Reporting & Analysis : Track catalog KPIs (error rate, turnaround time, SLA adherence). Generate reports on quality trends, root cause analysis, and improvement plans. Drive automation and process improvements to reduce manual errors.

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Team Lead- Quality -Catalog