Team Lead- Email Campaign Management

We are looking for an experienced Team Lead - Campaign Management to join our expanding team in Gurugram. In this crucial role, you will spearhead our email execution initiatives, leading a dedicated team to deliver outstanding results for our clients. Your responsibilities will include leading, mentoring, and inspiring a high-performing team that focuses on campaign execution and email marketing. You will be overseeing the complete delivery process of email campaigns, ensuring precision, efficiency, and adherence to industry best practices. Driving operational excellence through process optimization, efficiency identification, and innovative solutions will be a key part of your role. Creating a collaborative and productive work environment that encourages continuous learning and professional development within your team is essential. Additionally, you will serve as a subject matter expert in campaign management, offering guidance and resolving intricate challenges. Collaborating across functions to ensure seamless campaign delivery and client satisfaction is also a significant aspect of this role. Qualifications: - 3+ years of demonstrated experience in campaign management, email marketing, or a closely related field. - Proven leadership experience in a managerial or team lead role, preferably within a BPO/KPO environment. - Strong comprehension of operational processes, systems, and principles. - Exceptional communication, interpersonal, and leadership skills. - Proficiency in guiding and motivating team members towards achieving peak performance. - Excellent project management skills, with the ability to effectively manage multiple priorities. - Strong problem-solving abilities and the capacity to make informed, data-driven decisions. - Detail-oriented and highly organized approach to work. - Willingness to work night shifts to support global operations. - Preferred: B. Tech/BCA/MCA or equivalent technical degree.,