Team Lead - Digital Product Owner (IT)

1.

• Own end-to-end management of LMS/LOS/Collection/CMS/Exposure/BRE applications across Retail and Corporate Lending.
• Define tech requirements for Lending (Retail & Corporate) and Risk-related applications; manage vendor development using Agile methodology and ensure timely issue resolution.
• Drive Agile-based application implementations, ensuring technical accuracy, timely delivery, and continuous sprint improvements.
• Track project status, dependencies, milestones, and risks; ensure partner/vendor go-lives and project governance.
• Conduct business needs analysis; recommend technology solutions aligned to business strategy and market trends.
• Lead business case development, stakeholder alignment, and feasibility studies for tech initiatives.
• Identify, pilot, and implement emerging technologies; oversee system integration and architecture fit.
• Promote adoption of new technologies by assessing service gaps and aligning IT strategy with business goals.
• Design and manage multiple product portfolios, releases, testing processes, and delivery quality.
• Conduct requirement gathering, workflow reviews, operational sign-offs, and end-to-end solution design.
• Lead change, incident, and problem management processes; ensure proper documentation and JIRA tracking.
• Monitor and improve service levels, SLAs, and system performance; generate actionable insights and reports.
• Support audits, disaster recovery (DR), health checks, and business continuity processes.
• Collaborate cross-functionally, breaking down silos and fostering team delivery, development, and stakeholder engagement.
• Drive customer-centric thinking by enhancing segmentation, service models, and product innovation.
• Participate in vendor selection, manage SLAs, disputes, and ensure benefit realization from third-party engagements.
• Contribute to IT planning, budgeting, and contract/vendor governance with a focus on efficiency and outcomes.

• 2.

  Preferred Candidate Profile

• Bachelors/Masters in IT/Computer Science; MBA preferred.
• 7+ years in lending (retail/corporate/LCMM) and LOS/LMS/API integration.
• Team handling experience preferred.
• Basic development/web technology understanding.
• Skills in IT Infra, cloud, Postman, API, Oracle, SQL, MySQL.
• Strong in multitasking, organization, and detail orientation.
• Knowledge of SDLC, testing, and requirement documentation.
• Data analysis and visualization tool experience.
• Strong communication and documentation skills.
• Proficient in Microsoft tools; PowerPoint and Visio preferred.
• Problem-solver with a collaborative and innovative mindset.