As a Business Development Lead at Amplicomm , you will drive revenue growth by owning the complete sales cyclefrom lead generation to client onboarding. Your focus will be on engaging mid-sized D2C brands and offering tailored digital commerce solutions. Your responsibilities will include: Identifying and reaching out to potential D2C and marketplace-first brands across categories. Scheduling and leading discovery calls to understand client needs and position relevant services. Managing and nurturing leads through the sales funnel using CRM tools. Preparing and delivering customized pitch decks and proposals. Handling objections confidently and steering conversations toward deal closure. Collaborating with internal teams (strategy, performance marketing, creative, analytics) for smooth handover post-sale. Staying up-to-date on eCommerce trends, platforms (Amazon, Flipkart, Blinkit, etc.), and digital performance benchmarks. Contributing to growth strategy through market insights and feedback. Key Skills B2B Sales & Consultative Selling D2C / eCommerce Industry Knowledge Lead Generation & Prospecting CRM Management (e.g., HubSpot, Zoho, Salesforce) Proposal Writing & Pitch Deck Creation Objection Handling & Negotiation Excellent Verbal & Written Communication Understanding of Performance Marketing & Marketplaces Presentation & Stakeholder Management Data-Driven Thinking

We are looking for a dynamic and detail-oriented E-commerce Trainee to join our team. This traineeship offers hands-on experience in managing and analyzing data to support eCommerce strategies and decision-making. You'll work closely with cross-functional teams to assist in market research, performance tracking, and presentation building. Skills Required Proficiency in MS Excel (Advanced Level) including pivot tables, vlookups, and charts Strong command over PowerPoint for professional presentations Analytical mindset with attention to detail Ability to conduct effective market research Excellent written and verbal communication skills Key Responsibilities: Assist in collecting, organizing, and analyzing E-commerce and market data Create and maintain reports using Advanced Excel Prepare impactful PowerPoint presentations for internal and external stakeholders Support market and competitor research to identify growth opportunities Collaborate with teams on process improvements and insights generation Communicate findings clearly and effectively

Position Summary: We are seeking a highly motivated Customer Success Trainee to support our customer success team in building meaningful relationships with clients and ensuring they have a smooth and effective experience with our product or services. The trainee will assist in onboarding new customers, addressing their concerns, collecting feedback, and working cross-functionally to enhance customer satisfaction and engagement. This is an excellent opportunity to learn customer-centric operations in a fast-paced environment. Essential Qualifications & Experience: 1. Bachelors degree (ongoing or completed) in Business, Marketing, Communications, Computer Science, or a related field 2. Availability for a full-time traineeship during the specified period 3. Basic understanding of customer service or support functions Preferred Qualification & Experience: 1. Prior traineeship or internship experience in customer success, support, or related functions 2. Exposure to SaaS or eCommerce platforms 3. Familiarity with CRM or ticketing systems through academic or project work Essential Soft Skills: 1. Excellent written and verbal communication 2. Strong interpersonal and relationship-building skills 3. Eagerness to learn and adapt quickly 4. Organized, detail-oriented, and proactive 5. Team player with a collaborative mindset Essential Functional & Technical Skills: 1. Analytical thinking and reporting 2. Familiarity with ticketing systems (e.g., Zendesk, Freshdesk, Jira, ServiceNow) 3. Knowledge of CRM tools (e.g., Salesforce, HubSpot) 4. Familiarity with knowledge base tools (e.g., Confluence, Notion) 5. Basic understanding of SQL for querying databases 6. Awareness of APIs and tools like Postman or Bruno 7. Problem-solving ability Preferred Functional & Technical Skills: 1. Experience updating data and generating reports from CRM systems 2. Exposure to dashboards and reporting tools (e.g., Tableau, Google Data Studio) 3. Basic product or technical troubleshooting understanding 4. Experience working in cross-functional teams Responsibilities (not the inclusive list) 1. Assist in onboarding new customers by setting up accounts and guiding them through the initial setup 2. Maintain ongoing communication with customers to ensure satisfaction 3. Build strong relationships by understanding customer goals and challenges 4. Support issue resolution by collaborating with technical and support teams 5. Track and document customer queries, feedback, and resolutions 6. Develop product knowledge and stay updated on feature enhancements 7. Assist in updating customer information in CRM systems 8. Help create customer success reports and performance dashboards 9. Collect and relay customer feedback to relevant internal teams 10. Coordinate with Sales, Product, and Support to deliver a consistent customer experience 11. Participate in training and development activities 12. Shadow senior team members to understand customer engagement strategies

Position Summary: We're looking for a smart and curious Market Research Trainee who is excited to dive deep into the world of digital-first and retail brands. This role is ideal for someone who wants to understand how high-growth brands scale across marketplaces and quick commerce platforms. You'll assist in collecting market data, studying competitor strategies, and presenting findings that drive real business decisions. Essential Qualifications & Experience: 1. MBA fresher with a specialization in Marketing 2. General awareness of the e-commerce industry, marketplaces, and quick-commerce landscape 3. Strong research interest in digital-first and retail brands 4. Comfortable conducting desk research from multiple online sources Preferred Qualification & Experience: 1. Internship or academic experience in market research, brand analysis, or digital commerce 2. Exposure to Digital-first or retail brand projects during coursework 3. Familiarity with marketplace platforms like Amazon, Flipkart, BigBasket, Blinkit, Zepto, Swiggy, Instamart Essential Functional & Technical Skills: 1. Strong internet research and data gathering abilities 2. Excellent written and verbal communication skills 3. Ability to summarize and present findings clearly 4. Proficiency in Microsoft Excel, PowerPoint, and Word 5. Comfort working with structured and unstructured data 6. Ability to track brand performance and trends across digital platforms 7. Familiarity with updating or organizing information in CRM tools (e.g., Freshsales/Hubspot) Preferred Functional & Technical Skills: 1. Basic understanding of dashboard creation and data visualization 2. Exposure to Google Trends, SimilarWeb, or marketplace analytics tools 3. Awareness of key metrics like GMV, conversion rate, or brand presence 4. Familiarity with using CRM systems to track lead/brand data Responsibilities (not the inclusive list) 1. Assist in gathering, organizing, and analyzing data from various digital platforms related to e-commerce and retail business 2. Research and extract insights on D2C and retail brands across marketplaces like Amazon, Flipkart, Blinkit, Zepto, Swiggy Instamart, Big Basket, etc. 3. Conduct desk research and competitive benchmarking of brands across categories 4. Support creation of internal reports, insights dashboards, and business presentations 5. Stay up to date with emerging trends in the digital commerce ecosystem 6. Actively working on CRM platform to update the leads data & presentations.

Essential Qualifications & Experience: 1. Overall ~ 8 years of experience, with at least 3 years in FMCG ecommerce in an account management role: a. Driving sales & strategy for FMCG brand on Quick Commerce (Blinkit/Zepto/Instamart) & PO model on Amazon/Flipkart. b. Basic functional understanding of digital marketing & inventory planning. c. Relationship management with Channel SPOC. Preferred Qualification & Experience: I. MBA II. Worked in a Start-up. Position Summary: This position is responsible for growing E-commerce sales for the client & representing Amplicomm in front of the client for all E-commerce business discussions & reviews. Responsibilities (not the inclusive list) 1. SPOC for all client requirements & business reviews. 2. Maximizing e-commerce sales & achieving sales targets. 3. Preparing and presenting weekly/monthly/quarterly reports on account progress, targets, and key growth initiatives. 4. Being the custodian of the client & efficiently driving internal marketing & operations teams for ensuring a. Client sales growth. b. Client net realization 5. Owning growth initiatives & driving them to closure. 6. Strong negotiation skills, with the ability to follow through on client contracts 7. Responsible for client payments & invoice reconciliation 8. Actively support Business Development and Marketing functions towards client acquisitions and transitions. 9. Managing communication between key client stakeholders and internal teams 10. Collaborate effectively with Clients to create a best-in-class client experience 11. Identify potential business risks and opportunities along with a suitable mitigation plan

Essential Qualification & Experience: 1. MBA, BBA, or Engineering graduate, from a reputed institute, having 0-1 years of overall work experience, preferably in product management/business analysis Preferred Qualification & Experience: 1. Worked in a start-up 2. Exposure to Ecommerce Tech Essential Soft Skills: 1. Problem-solving mindset 2. Attitude to learn and execute quickly 3. Sharp business mind 4. High work ethics and integrity 5. High adaptability & Collaboration skills 6. Ability to think out of the box 7. Strong communication, documentation, and presentation skills 8. Cross-team collaboration & multitasking Preferred Soft Skills: 1. Research-oriented executor Essential Functional & Technical Skills: 1. Interest or basic understanding of ecommerce, analytics, supply chain, Supplier relationship management 2. Ability to work on process definitions and process re-reengineering for omnichannel journey for Manufacturing, retail, CPG, and logistics 3. Translating requirements from client and business stakeholders, applying business value framework to derive value of a requirement, and translating it into detail for the technical team 4. Fair understanding of JIRA, Agile & Scrum 5. Self-management to meet product goals and deliverables 6. Being detail-oriented and capable of delivering a high level of accuracy 7. Understanding and using data to make decisions 8. Proficiency in MS Excel & Word Preferred Functional & Technical Skills: 1. Key interest in E-Commerce is a plus 2. Business consulting skills 3. Product domain knowledge is a plus 4. Basic SQL knowledge is a plus Position Summary: Product analysts will perform market research and analyze market data, identifying consumer behaviors and trends for ecommerce analytics. He or she will make recommendations to the product management leadership on improvement areas in the product and its business value. The product analyst will also continuously monitor product performance and usage, analyze feedback from customers, work with the product manager/analyst to derive value of the requirement, and convert it into detailed requirements for execution by the platform teams. He/she will also be responsible for thorough testing of the product regularly or post a new release and report bugs if required. Responsibilities (not the inclusive list) 1. Performs market research and collects customer feedback 2. Evaluates products and forecasts performance 3. Monitors product performance Monitor key product metrics and performance indicators. Conduct regular evaluations to assess product performance against goals and benchmarks. Conduct feature & data testing. 4. Analyzing consumer behavior, usage, and industry trends 5. Requirement Gathering Collaborate with stakeholders to gather and document product requirements. Conduct interviews, workshops, and surveys & feedback sessions to understand user and business needs. Translate requirements into clear and actionable user stories or product specifications. Give KT or demo to the testing team on the new release. 6. You will integrate with engineering teams (UI, backend, integration, data & QA teams), product team (UX and product management), external vendors/partners to provide a high degree of user engagement and workflows for eCommerce, Supply Chain Engagements, B2C, B2B, B2B2C processes, etc. 7. A/B Testing Plan, execute, and analyze A/B tests to evaluate the impact of changes or new features. Use data from A/B tests to make data-driven decisions and optimize the product. 8. Building and maintaining relationships with key stakeholders, customers, etc.