Team Lead, CSS HR

As a Team Lead in the CSS HR department at Hitachi, you will be a part of the Centralized Shared Services function, playing a crucial role in transforming and delivering business operations across the Hitachi group. Your mission will be to provide the best experience to employees and customers, contributing to Hitachi's global reputation for excellence and innovation. In this role, you will lead a growing global mobility team, utilizing your expertise in the Global Mobility industry to communicate with international assignees, Hitachi Group Companies, stakeholders, and service providers. You will also be responsible for managing Mobility Specialists and ensuring the seamless movement of employees through a scalable Global Mobility Program. Your responsibilities will include managing end-to-end mobility support for assigned Hitachi Group Companies, acting as the day-to-day point of contact for mobility questions, serving as an escalation point for the team of Mobility Specialists, explaining and administering policy benefits, leading training sessions, and conducting user acceptance testing for process enhancements and technology development. Additionally, you will oversee and assist team members in their day-to-day activities, conduct interviews for open positions, lead multiple projects concurrently, establish relationships with external mobility vendors, and ensure privacy compliance. Your role will also involve documenting and reviewing Standard Operating Procedures (SOPs), process guides, and other documentation to ensure internal teams, key stakeholders, and assignees understand mobility processes and procedures. To be successful in this role, you should have a minimum of 5-7 years of experience in a mobility consultant role, including managing the end-to-end process of international assignment lifecycle. Experience with AssignmentPro and bilingual proficiency in English and Japanese are preferred. Strong customer service, communication, time management, leadership, and project management skills are essential, along with the ability to follow policies and procedures, motivate team members, and work both independently and collaboratively. If you are motivated by delivering top-notch services, thrive in a fast-paced environment, and are eager to contribute to Hitachi's mission of driving social innovation, we encourage you to apply for this exciting opportunity to be a part of our dynamic global mobility team.,