8 Operational Background Jobs

Who You Are The EDD Operations Manager role at Stripe is a management position within their financial infrastructure, responsible for overseeing Enhanced Due Diligence (EDD) processes that involve thorough customer verification for financial crime compliance. This role demands significant experience in people management, financial services operations, and a strong background in Anti-Money Laundering (AML) and Know Your Customer (KYC) procedures, particularly in risk assessment and innovative process improvement. Key Responsibilities Lead and manage teams involved in Enhanced Due Diligence. Oversee daily operations and service delivery for EDD workflows. Implement and manage processes to iden...

As a Duty Manager at our hotel, your primary responsibility will be to oversee hotel operations during your assigned shifts and ensure seamless coordination between departments. Your operational expertise, leadership experience in the hospitality industry, and proficiency in IDS software will be instrumental in your success. **Key Responsibilities:** - Supervise and coordinate all hotel departments during your shift to ensure smooth day-to-day operations. - Monitor the front desk, lobby, housekeeping, security, and other key guest service areas. - Ensure proper use and accuracy of all operational transactions in IDS software. **Guest Relations & Service Recovery:** - Handle guest requests, q...

General Job Responsibility Managing Complaints from NHB & Phone calls Scrutinizing the complaints and provide RCA Maintenance of TAT, Compliance, policies and procedures. Principal Accountabilities Use of ERP systems and applications of HHFL Analyzing customer complaints and providing RCA Identify process gaps and provide process suggestions Interpretation of complaints and deliver service quality to customers Ensure TAT is met for complaints and NHB response Co-ordinate with internal teams and ensure resolution is provided E2E Interpersonal skills Responsible for Phone Bankers inbound calls tracking and monitoring. Customer Correspondence knowledge either through Email / Letters in principl...

As a Team Lead in the CSS HR department at Hitachi, you will be a part of the Centralized Shared Services function, playing a crucial role in transforming and delivering business operations across the Hitachi group. Your mission will be to provide the best experience to employees and customers, contributing to Hitachi's global reputation for excellence and innovation. In this role, you will lead a growing global mobility team, utilizing your expertise in the Global Mobility industry to communicate with international assignees, Hitachi Group Companies, stakeholders, and service providers. You will also be responsible for managing Mobility Specialists and ensuring the seamless movement of empl...

Healthcare should work for patients, but it doesn't. In their time of need, patients are often faced with outdated insurance directories, long waiting times, surprise bills, and an overall poor customer experience. At Zocdoc, our mission is to empower patients by providing them with the tools to easily find and book in-person or virtual care across all 50 states, over 200 specialties, and 12,000+ insurance plans. By giving patients the ability to choose, we aim to revolutionize the healthcare industry, where businesses compete for customers and drive quality up while bringing prices down. Join us in making a difference in the healthcare sector! As a key member of the product operations team,...

Role & responsibilities Detailed Job Description below: Senior Manager, Digital Solutions Success: We are seeking a highly motivated and experienced Senior Manager, Digital Solutions to join our team. The ideal candidate will have a strong background in Technology, Operations and possess exceptional skills in facilitating and overseeing product demos, ensuring successful roll-out and adoption, gathering feedback, and driving overall customer success. As a Senior Digital Success Manager, you will play a crucial role in driving customer satisfaction, retention, engagement with Operations, and revenue growth. Job location : Chennai, Mumbai, Gurgaon, Indore, Mohali Notice Period : Immediate to 1...

As part of Stripe's global expansion, we are excited to introduce the Stripe Delivery Centers - a new initiative focused on enhancing our operational capabilities to meet the growing needs of our users worldwide. We are seeking individuals who are passionate about addressing global user challenges, driving operational excellence, and contributing to the growth of Stripe. As an Operations Manager, AML, you will be responsible for leading a team of Operations Associates specializing in Anti-Money Laundering (AML) investigations. Your team's primary objective will be to ensure the safety and security of our platform by identifying and mitigating financial crimes, preventing prohibited parties f...

The Product Development organization is seeking an experienced individual to lead the expansion strategy in custody to become a local custodian and cash clearer in key strategic markets crucial to State Street franchise and clients. You will collaborate with the Product team, Global Delivery (operations), and Technology to execute product development initiatives and agenda during this exciting period of business transformation. Your role will involve establishing local custody and cash clearing solutions and operating models in targeted markets, ensuring compliance with regulations and internal policies. You will be responsible for overseeing the execution of approved product changes and dev...