Team Coordinator

Key Responsibilities:

• Contact customers via phone for follow-up and collection of pending or required documents.
• Act as a liaison between customers, internal teams and clients to ensure smooth

communication and timely completion of tasks.

• Send emails (using Microsoft Outlook) to customers, internal stakeholders and clients regarding status updates, document requests, reminders and confirmations.
• Maintain accurate records of customer communications, document submissions and status tracking.
• Use Microsoft Excel for data entry, tracking lists, using basic formulas and functions (like

VLOOKUP) to manage and reconcile data.

• Ensure timely escalations when documents or actions are overdue or stuck.
• Support the internal team with administrative tasks and coordination to meet deadlines and deliverables.

Skills & Competencies:

• Excellent verbal and written communication skills (in English & [local language if applicable]).
• Basic proficiency in Excel: familiarity with VLOOKUP, basic formulas (SUM, IF, etc.), filtering,

sorting.

• Comfortable using Outlook for email communication and managing mail folders, follow-ups

and reminders.

• Organized, detail-oriented and able to track multiple items simultaneously.
• Good interpersonal skills and comfortable interacting with customers and internal

stakeholders.

• Ability to work independently, follow up persistently and meet deadlines.
• Must be ready to join immediately.

Qualifications & Experience:

• Graduate (any discipline).
• 1 + years of experience in a coordination, customer-service, documentation or administrative role.
• Experience in handling Excel and email communication is mandatory.

Job Type: Full-time

Pay: ₹15,000.08 - ₹18,000.00 per month

Application Question(s):

• How many years of experience as coordinator?