Teacher Success Lead

About the Role

Teacher Success Lead

Key Responsibilities

1. Teacher Onboarding & Training

• Design and execute structured onboarding programs for new teachers.
• Conduct training workshops on curriculum, pedagogy, classroom engagement, and technology platforms.
• Ensure teachers are well-versed with teaching methodologies and company standards.

2. Teacher Engagement & Support

• Act as the primary point of contact for teachers, addressing queries and concerns promptly.
• Build strong relationships with teachers to enhance motivation and retention.
• Develop strategies to improve teacher satisfaction and reduce attrition.

3. Performance Management

• Monitor teaching quality through regular feedback, student outcomes, and class observations.
• Set clear KPIs and benchmarks for teacher performance.
• Provide coaching, feedback sessions, and continuous improvement plans for educators.

4. Professional Development

• Create and implement professional growth programs (certifications, workshops, webinars).
• Identify skill gaps and arrange targeted upskilling sessions.
• Encourage innovation in teaching methodologies and classroom practices.

5. Collaboration & Cross-Functional Support

• Partner with Curriculum, Product, and Operations teams to ensure seamless delivery of learning experiences.
• Collaborate with the Student Success team to align teacher performance with learner outcomes.
• Provide insights from teachers to improve curriculum, tools, and processes.

6. Data-Driven Insights

• Track and analyze teacher performance data, feedback, and satisfaction surveys.
• Create reports for leadership with actionable insights to drive decision-making.
• Use analytics to proactively address teacher challenges.

Qualification & Skills

• Bachelor's or Master's degree in Education, Technology, Management, or related field.
• 3+ years of experience in teacher management, academic operations, training, or similar roles (preferably in EdTech or K-12/skill-based education).
• Strong understanding of teaching methodologies, pedagogy, and classroom engagement strategies.
• Excellent people management, communication, and coaching skills.
• Ability to work in a fast-paced, data-driven environment.
• Proficiency in using LMS, CRM, or EdTech platforms (e.g., Google Classroom, Moodle, Zoom).

Why Join Us

• Opportunity to impact thousands of teachers and learners.
• Be part of a growing, mission-driven EdTech company.
• Collaborate with passionate educators and innovators.
• Continuous opportunities for growth and leadership.