Tax Associate

Job Title: Tax Process Associate   🏢 Company: Redeem Tax 📍 Location: Begumpet - Hyderabad, India 🏢 Work Mode: Work from Office ⏰ Office Timings: 9:00 PM – 6:00 AM IST (US Shift) 📄 Employment Type: Full-Time   🧾 Job Overview - US Calling Process Redeem Tax is hiring Tax Associates to manage client communication and coordination for U.S. tax filings. This role involves calling U.S.-based clients, collecting tax documents, explaining estimates, and coordinating files with the payment and tax preparation teams.   🔑 Key Responsibilities 📞 Call U.S. clients to explain Redeem Tax services and the tax filing process 📂 Collect and follow up on required tax documents from clients 🔍 Review received documents for completeness before moving files forward 💰 Explain tax estimates and service charges clearly to clients 🤝 Coordinate with the payment department after client approval 🗂️ Update client status, documents, and follow-ups in internal systems ⏳ Ensure timely follow-ups to meet U.S. tax filing deadlines 🔐 Maintain confidentiality and professionalism in all client interactions   🎯 Required Skills & Qualifications 🗣️ Strong English communication skills (mandatory) 📞 Experience in tele-calling, BPO, customer support, or client coordination (preferred) 📘 Basic knowledge of U.S. taxation is a plus (training will be provided) 💡 Ability to explain information clearly and confidently 📑 Good follow-up, documentation, and organizational skills 🌙 Comfortable working night shifts (US timing)   💼 What We Offer 💵 Fixed salary + attractive performance-based incentives 🎓 Complete training on U.S. tax filing process 📈 Career growth opportunities within Redeem Tax 🤝 Professional and supportive office environment   👥 Who Can Apply ✅ Experienced tele-callers and customer support executives ✅ Freshers with excellent English communication and willingness to learn ✅ Candidates looking for stable night-shift roles with long-term growth   📝 How to Apply 📩 Send your resume to ➡️ meshachjoseph97@gmail.com ➡️ Meshach@redeemtax.com, Hyni@redeemtax.com 📌 Subject Line: Application – Tax Process Associate 📞 Contact: +919032817373/+919032867373