Description Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.Provide full scope of proactive administration, maintenance, management, configuration and daily operations services for O365 environments.Provide proactive monitoring for O365 environments. This includes for example performance and security monitoring.Provide day to day incident and service request support for O365 environments. This includes for example responding to incidents and providing troubleshooting to resolve them; and responding to service requests, evaluating them and following up to completion.Provide leadership with O365 monitoring, administration, maintenance, management, configuration, daily operations, continuous improvement and problem managementManage O365 compliance requirements (for example: Antivirus, Antispam, Threat Management, DLP, eDiscovery & Hold).Create and maintain RunBooks (for example: daily operations guides, troubleshooting instructions and knowledge articles)Create and maintain reports (for example: user activity, licensing and security reports)Perform and manage Microsoft Support escalationsGuide and train Level1 teams and operational teams with O365.Coordinate efforts and communicate with other teams, for example: internal, customer and vendor/3rd party.Support hybrid Exchange environments, including providing guidance and troubleshooting OnPrem Exchange migrations to O365 OnlineParticipate in sales calls, identify opportunities, support proposal efforts, and support business development managers.We are looking for a seasoned resource with at least 10 years on IT experience and 7 years of experience in the below work loads. One has to cover these below 1. Active Directory / Azure AD 2. Exchange On-Prem 3. Exchange Online 4. SharePoint Online\OneDrive 5. Intune 6. MS Teams 7. Should have hands-On Migrations experience. One should know these 5 and they should be a master of at least 4 of them.Who we are: CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. What you can expect from us: Culture, coworkers, careers. CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.

Description Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges. Summary: An Engineer II/III operates within standard operating procedures (SOP) and reacts to client outages with the appropriate level of urgency. An Engineer II/III applies critical thinking skills to troubleshoot and provide problem determination and resolution for incidents with undocumented resolution procedures. An Engineer II/III performs technical work as defined in tickets assigned to a technology queue, and owns all incidents (excluding Severity 1) until resolved, engaging other engineers as necessary. An Engineer II/III establishes his/her own work priorities based on existing guidelines, and reviews his/her own work for completeness and accuracy. An Engineer II/III is responsible for mentoring other engineers as appropriate. An Engineer II/III creates and edits training manuals and technical procedures, and is responsible for self-training, which includes reading technical journals or other materials to learn about personally relevant technologies in accordance with his/her individual development plan. An Engineer II/III is expected to immerse him/herself in technical knowledge. An Engineer II/III has demonstrated complex problem solving, inductive reasoning, critical thinking, and problem sensitivity. Education/Experience: -4-6 years of experience. - Bachelor’s degree in Telecommunications, Computer Science, Engineering, or related discipline, or an equivalent combination of education and experiences. - Experience in planning, deployment, and operational support of advanced technologies and applications. Skills and Competencies: -Passion for technology demonstrated by success in a technical field, technology-related internships, or by technology-focused, extra-curricular activities. - Demonstrated complex problem solving, inductive reasoning, critical thinking, and problem sensitivity at work and in personal circumstances. - Strong work ethic demonstrated by a successful work track record. - Strong technical aptitude demonstrated by successful completion of technical certifications, individual mastery of technical topics, or by success in technology-related internships. - Drive for success demonstrated by consistent high achievement in personal and academic endeavors. - Ability to effectively communicate with clients and end users. Preferred Qualifications: • Working knowledge in a number of the following technology areas: • Hardware: o Meraki and CraddlePoint Solutions o Switches – Cisco IOS and Nexus platforms o Routers – Cisco IOS and IOS XE platforms o Firewalls - Cisco ASA and FWSM platforms, Palo Alto o Load Balancers - Cisco ACE, CSS, F5 LTM and F5 GSM o WAN Optimization - Riverbed Steelhead and Cisco WAAS • Network Technologies/Topologies: o WAN - MPLS, MPLS Layer 2/3 VPN’s, Frame-Relay, GRE/IPSEC VPN, VPN, SIP/PSTN services o Layer 2 networking - 802.1(D,W,S) , Ethernet, PPoE, Ether-Channel o Layer 3 networking - IPv4, IPv6, OSPF, EIGRP, RIP (v2), BGP, MP-BGP, PFR, OSPFv3, EIGRPv6, RIPng, Advanced Redistribution, VRF-lite o Multicast Networking - Multicast (Sparse + Dense), MSDP, Anycast, Auto-RP, BSR, PIM, SSM o Security - CBAC, Zone-Based firewall, Reflex ACL, NAT, IP Source Guard, uRPF, Cisco IPS/IPS, RSA Envision o QOS – Congestion avoidance and congestion management. MQC, CBWFQ, LLQ, NBAR, WRED, Auto-QOS o VOIP - Cisco voice gateway functionality, SRST o Unified Computing/Virtualization - Design, support, configure, upgrade Cisco UCS systems o Data Center - FabricPath, FEX, vPC, UCS, FCoE o Wireless – Cisco Wireless LAN controllers, lightweight and autonomous AP models, Cisco Prime Infrastructure, MSE, Aruba and Meraki o VPN - SSL VPN, IPSec VPN, and DMVPN (phase 1 and 2), EZVPN, Anyconnect • Additional knowledge/skills: o Operating System/utilities - Windows 7, Windows 2008 Server, Windows XP Professional, Red Hat Linux, Solaris, DNS, DHCP, Netflow, WireShark o Professional skills - Network drawing tools including MS Visio, presentation skills and experience including MS PowerPoint • Hands-on experience in a large enterprise or data center environments • CCNA/CCNP/PCNSE/SD-WAN or equivalent. Who we are: CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. What you can expect from us: Culture, coworkers, careers. CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.

Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. Sr Network Engineer Level II Summary: An Engineer II/III operates within standard operating procedures (SOP) and reacts to client outages with the appropriate level of urgency. An Engineer II/III applies critical thinking skills to troubleshoot and provide problem determination and resolution for incidents with undocumented resolution procedures. An Engineer II/III performs technical work as defined in tickets assigned to a technology queue, and owns all incidents (excluding Severity 1) until resolved, engaging other engineers as necessary. An Engineer II/III establishes his/her own work priorities based on existing guidelines, and reviews his/her own work for completeness and accuracy. An Engineer II/III is responsible for mentoring other engineers as appropriate. An Engineer II/III creates and edits training manuals and technical procedures, and is responsible for self-training, which includes reading technical journals or other materials to learn about personally relevant technologies in accordance with his/her individual development plan. An Engineer II/III is expected to immerse him/herself in technical knowledge. An Engineer II/III has demonstrated complex problem solving, inductive reasoning, critical thinking, and problem sensitivity. Education/Experience: -4-6 years of experience. - Bachelor’s degree in Telecommunications, Computer Science, Engineering, or related discipline, or an equivalent combination of education and experiences. - Experience in planning, deployment, and operational support of advanced technologies and applications. Skills and Competencies: -Passion for technology demonstrated by success in a technical field, technology-related internships, or by technology-focused, extra-curricular activities. - Demonstrated complex problem solving, inductive reasoning, critical thinking, and problem sensitivity at work and in personal circumstances. - Strong work ethic demonstrated by a successful work track record. - Strong technical aptitude demonstrated by successful completion of technical certifications, individual mastery of technical topics, or by success in technology-related internships. - Drive for success demonstrated by consistent high achievement in personal and academic endeavors. - Ability to effectively communicate with clients and end users. Preferred Qualifications: • Working knowledge in a number of the following technology areas: • Hardware: o Meraki and CraddlePoint Solutions o Switches – Cisco IOS and Nexus platforms o Routers – Cisco IOS and IOS XE platforms o Firewalls - Cisco ASA and FWSM platforms, Palo Alto o Load Balancers - Cisco ACE, CSS, F5 LTM and F5 GSM o WAN Optimization - Riverbed Steelhead and Cisco WAAS • Network Technologies/Topologies: o WAN - MPLS, MPLS Layer 2/3 VPN’s, Frame-Relay, GRE/IPSEC VPN, VPN, SIP/PSTN services o Layer 2 networking - 802.1(D,W,S) , Ethernet, PPoE, Ether-Channel o Layer 3 networking - IPv4, IPv6, OSPF, EIGRP, RIP (v2), BGP, MP-BGP, PFR, OSPFv3, EIGRPv6, RIPng, Advanced Redistribution, VRF-lite o Multicast Networking - Multicast (Sparse + Dense), MSDP, Anycast, Auto-RP, BSR, PIM, SSM o Security - CBAC, Zone-Based firewall, Reflex ACL, NAT, IP Source Guard, uRPF, Cisco IPS/IPS, RSA Envision o QOS – Congestion avoidance and congestion management. MQC, CBWFQ, LLQ, NBAR, WRED, Auto-QOS o VOIP - Cisco voice gateway functionality, SRST o Unified Computing/Virtualization - Design, support, configure, upgrade Cisco UCS systems o Data Center - FabricPath, FEX, vPC, UCS, FCoE o Wireless – Cisco Wireless LAN controllers, lightweight and autonomous AP models, Cisco Prime Infrastructure, MSE, Aruba and Meraki o VPN - SSL VPN, IPSec VPN, and DMVPN (phase 1 and 2), EZVPN, Anyconnect • Additional knowledge/skills: o Operating System/utilities - Windows 7, Windows 2008 Server, Windows XP Professional, Red Hat Linux, Solaris, DNS, DHCP, Netflow, WireShark o Professional skills - Network drawing tools including MS Visio, presentation skills and experience including MS PowerPoint • Hands-on experience in a large enterprise or data center environments • CCNA/CCNP/PCNSE/SD-WAN or equivalent. We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.