Tax Analyst

Job Description

Serve as the single point of contact (SPOC) responsible for executing day to day tasks related to your engagement/s Monitor and allocate work to team Responsible for executing, quality control and reporting daily status to the internal leadership team as well as to our user groups. Conduct review of deliverables for quality assurance Responsible for meeting contractual SLAs Adhere to practice protocols and other internal processes consistently Be an integral part of the Global and/or Local Client Service Delivery team Conduct complete review of client deliverables for quality assurance and ensure the team has adhered to the process protocols. Go to person for the analysts for process specific clarifications Review and escalate issues and queries Develop a high level understanding of all the work streams of EMS and collaborate with different work streams as required by the business Be involved in coaching of team members Assist Tax Seniors in managing clients/projects Effectively delegate work to the team Ensure that the work done is within the budget and deviations have valid reasons/explanations. Leverage ideas from other engagements and experiences to enhance effectiveness of work, discuss with team leads on good practices to be implemented across all engagements Regularly communicate your progress and project status to the Team Lead Take ownership of your schedule and proactively seek work when necessary to meet your annual goals Understand your team s role within the engagement and take ownership for connecting the various work streams serving the client and the client deliverables they are responsible for Focus on efficiencies and continuous improvement - challenge existing processes where inefficient or redundant Handle issues and escalate to leadership Should be able to work in a virtual world with teams globally Help in training, mentoring and coaching team members To work closely with the Senior to give inputs on the bottom quartile and help them come up the learning curve Skills and attributes for success Strong in MS Office - Competent with using spreadsheets for data manipulation and review. Good knowledge of other MS Office applications especially MS Word and MS PowerPoint Technically versatile and able to work with data from various sources of various complexity and formats To qualify for the role, you must have Proficient in English Clear verbal communication Professional and structured written communication Listening skills to respond effectively to instructions Should be able work in a team Self assured & self-motivated attitude Organized and deadline focused Systematic Skills Detail orientated / Attention to detail Ideally, you ll also have Prior experience of project management (being a part of any small project as a team member to handling small projects on their own) Knowing a foreign language Any Certification courses on operation management, Client management