As a valuable member of our team, you will be responsible for a variety of key tasks and responsibilities within the role. Your main focus will be on effectively managing stakeholder interfaces to ensure smooth communication and collaboration. This will involve engaging with various stakeholders to address their needs and requirements in a timely and professional manner. In terms of experience, we are looking for a candidate who has a proven track record in stakeholder management and relationship building. You should be able to demonstrate strong interpersonal skills and the ability to work effectively with people at all levels of an organization. Experience in handling complex stakeholder situations and resolving conflicts would be highly beneficial for this role. When it comes to education, we are seeking a candidate with a relevant degree or equivalent qualification. A background in business, communications, or a related field would be ideal. Additionally, any certifications or training in stakeholder management would be considered a plus. Overall, this role offers a unique opportunity to make a significant impact within our organization by effectively managing stakeholder interfaces and driving positive outcomes for all parties involved. If you are a proactive and motivated individual with a passion for building strong relationships, we encourage you to apply for this exciting position.,
As the incumbent, you will be accountable for meeting the Inward TAT targets with precision. The key performance indicators include achieving 95% inwarding within 7 calendar days with 100% weightage, 85% inwarding within 7 calendar days with 75% weightage, and 75% inwarding within 7 calendar days with 50% weightage. Furthermore, your role will entail ensuring timely booking by achieving a minimum of 90% booking cases within 5 calendar days, which holds 100% weightage towards your performance evaluation. Your responsibilities will involve effectively managing stakeholder interfaces to ensure seamless operations. Additionally, you are expected to have 1-2 years of experience in the insurance sector and possess a graduation degree in any discipline. This position offers an exciting opportunity for individuals looking to leverage their expertise in the insurance industry and contribute to the organization's success.,
As a valuable member of the team, your main responsibilities will include: - Managing key accountabilities and responsibilities related to the role - Interfacing with stakeholders to ensure effective communication and collaboration - Utilizing your experience to contribute to the success of the projects - Engaging with various levels of stakeholders to drive project outcomes To excel in this role, you should have: - Relevant experience in the field - Strong educational background in a related discipline Your dedication and expertise will be instrumental in achieving the goals of the organization.,
As a Product Trainer, your primary role will be to train employees on the product, processes, and soft skills. You will be responsible for identifying the training needs within the organization. It will be crucial for you to interact with employees, organize group meetings, and provide training to clients. You will also be tasked with gathering information about clients undergoing training and determining the training topics and constraints such as time, accommodation, and budgeting. One of your key responsibilities will be to bridge the gap between internal and external clients. Additionally, you will be responsible for fostering a collaborative work environment by offering employees opportunities to socialize through team-building activities and maintaining an open-door policy. Your focus will be on delivering high-quality training and development to all stakeholders. In this role, you will interface with internal stakeholders such as the Sales Team across all departments for training purposes. Externally, you will engage with Agents/Producers. To excel in this position, you should have at least 3 years of experience in sales and 2 years in a training department. A graduation in any discipline will be necessary to meet the educational requirements for this role.,
The Role Summary for this position includes key accountabilities and responsibilities, stakeholder interfaces, required experience, and education qualifications. You will be responsible for fulfilling the key accountabilities and responsibilities associated with this role. This includes effectively managing stakeholder interfaces to ensure successful outcomes. Your experience in relevant fields will be crucial in meeting the demands of this position. The ideal candidate will possess the necessary education qualifications to excel in this role. Your expertise and knowledge will be essential in contributing to the overall success of the team and organization.,
As the Assistant Sales Manager (ASM) in our Agency travel team and Tie Ups, your primary responsibility is to supervise business delivery and ensure profitable growth with Channel Management Agents. You will collaborate with various internal teams including Operations, Product tower, Process Excellence group, Claims, Finance, Legal, Business Intelligence, Marketing, and Human Resources to enhance service delivery to clients and banks. Your key accountabilities and responsibilities include achieving overall Gross Written Premium, ensuring sustainable profitability, maintaining COR at budgeted levels, upholding hygiene standards, and driving activation initiatives. In your role, you will interact with internal stakeholders such as Operations (BOPs & COPs) for issuance and banking operations, the Finance Team for tax handling, Human Resources for talent management, and the Training Team for employee development. Externally, you will engage with Agents and other company managers for lead generation and support. To excel in this position, you should have 5-6 years of experience in the insurance industry and at least 3 to 4 years of experience leading a company or business line in Retail Sales. Your educational background should include any graduation degree.,
As a key member of the team, you will be responsible for ensuring that the Turnaround Time (TAT) meets the agreed Service Level Agreements (SLA). Your focus will be on maintaining a high standard of 99% Quality and First Time Resolution (FTR) across all lines of business. You will play a crucial role in managing both internal and external stakeholders, providing feedback, ensuring smooth transactions, and driving process improvement to enhance relationships. In addition, you will be tasked with optimizing resource utilization and measuring individual productivity. Your keen eye will be instrumental in identifying process gaps and recommending solutions for continuous improvement. Compliance is a top priority, and you will be expected to maintain nil compliance issues, audit deviations, or any negative impact on overall operations audit, leading to a satisfactory audit rating. Your key accountabilities and responsibilities will include stakeholder interfaces, where effective communication and relationship management are essential. The ideal candidate for this role should have 1-4 years of relevant experience. A degree in any discipline is required, with preference given to candidates holding an MBA.,
As a part of this role, you will be responsible for managing a business mix of Commercial and Consumer Lines, focusing on Gross Premium Written (GPW) and Non-Motor GPW growth. Your key responsibilities will include maintaining hygiene in Cheque Bounce & Receivables. Your main accountabilities will involve managing the daily activities of producers to ensure a strong pipeline, coaching and guiding agents to cross-sell and expand their business, and facilitating the growth of individual agents year on year. You will also be in charge of ensuring the quality of applications, supporting and guiding producers in all policy service-related activities, recruiting and appointing agents for General Insurance business, and training agents on products, processes, and unique selling points of the company. You will be expected to interface with various stakeholders to drive business objectives effectively. The ideal candidate for this position should have 5-10 years of relevant experience in the insurance industry. Educational qualifications in this field will be an added advantage.,
As a Customer Success Manager (CSM) in the Agency Travel Team and Tie Ups, your primary responsibility will be to oversee business delivery and drive growth and profitability through effective channel management with agents. You will play a crucial role in managing daily activities of producers to maintain a robust pipeline. Coaching and guiding agents to cross-sell and expand the business will be a key aspect of your role, aiming for a minimum growth of 20% for individual agents annually. Additionally, you will be accountable for ensuring the quality of applications, supporting and guiding producers in policy services activities, and training agents on company products, processes, and unique selling points. Key Accountabilities/ Responsibilities: - Achieving overall Gross Written Premium targets - Ensuring sustainable profitability - Maintaining operational hygiene - Recruitment and retention of agents - Driving agent activation Stakeholder Interfaces: Internal Stakeholders: - Operations (BOPs & COPs) for policy issuance - Underwriters for risk analysis - Finance Team for taxation matters - Human Resources for talent management - Training Team for employee development - NSM/RSM/ASM for strategic input External Stakeholders: - Agents - Brokers Experience: - 1-2 years of insurance industry experience - 3-4 years of experience leading a company or business line in retail sales Education: - Any Graduation In this role, you will be integral to the success of the business by driving growth, ensuring profitability, and maintaining strong relationships with both internal and external stakeholders. Your experience in insurance and retail sales leadership will be key assets in fulfilling the responsibilities of this position.,
The Assistant Sales Manager (ASM) plays a crucial role in overseeing business operations within the Agency travel team and Tie Ups. The primary focus is on enhancing business growth and profitability through effective channel management. The ASM collaborates with various internal departments such as Operations, Product Tower, Process Excellence, Claims, Finance, Legal, Business Intelligence, Marketing, and Human Resources to streamline processes and ensure the delivery of top-notch services to clients and partner banks. Key Responsibilities: - Achieving overall Gross Written Premium targets - Ensuring sustainable profitability - Maintaining Combined Operating Ratio (COR) at budgeted levels - Upholding operational hygiene standards - Driving activation initiatives Stakeholder Interfaces: Internal Stakeholders: - Operations (BOPs & COPs) for issuance and banking operations - Finance Team for taxation matters - Human Resources for talent management and business insights - Training Team for employee development External Stakeholders: - Agents - Other company managers for collaboration and support Experience: The ideal candidate should possess 5-6 years of experience in the insurance industry, with a minimum of 3 to 4 years of experience in leading a company or business line focused on Retail Sales. Education: Candidates should hold a Bachelor's degree in any field.,
As a team member in this role, your primary responsibility will be to meet all Key Performance Indicators (KPIs) and achieve a high closing ratio. You will be required to negotiate with dealers, handle large value claims, and ensure that cost wastage is avoided. Regular workshops and training sessions on claims policies will be conducted to enhance your skills. Faster settlements with a settlement ratio of 97% and an investment ratio of 3% are expected from you. You will also be accountable for the re-open ratio and segmentation of vehicles, ensuring that claims are separated according to vehicles. Conducting team meetings with both internal and external surveyors will be part of your routine to minimize the re-open of claims to less than 2%. Your key accountabilities will involve effectively managing stakeholder interfaces, utilizing your 3-5 years of experience in Motor Claims & Body Paint Workshop. The ideal candidate for this position should hold a Diploma in Automobile, be a graduate in Mechanical Engineering, or have prior experience in claims with a graduate degree in any discipline.,