Job Description

Job Responsibilities · We would expect you to achieve the responsibilities delegated at a minimum turnaround time · Handle Customers issues at various locations in and around Chennai on technical queries and other issues on Tally prime and give them the right solutions. · It is your accountability to procure AMC for licenses sold as well as to Promote and procure Customized orders. This requires system study and documentation and understanding of the client’s business process. · Maintain log of the calls handled- Onsite/Remote or Telephonic for the day and share with the team head and team members. · Maintain high quality of customer support in the least turnaround time and with minimal escalations on calls. · Train the user on Tally prime and give quality knowledge on the features and uses. · Update in the suite CRM and report on all the calls/ work done. Your salary details are strictly Job Specification: Looking only Commerce Graduates Must have knowledge as well as Experience in Tally Prime Preferred Male candidates only Must have a vehicle (2 Wheeler) willing to travel locally.