Tally Support Coordinator

Job Responsibilities Needs to provide support to Tally Users Command on Tally Prime & GST. No targets only support calls. Day Shift. Manage and execute lead generation activities. Solving Customer's Tally Problems through Any desk Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution Keep records of customer interactions, process customer accounts, and file documents Job Specification: Looking only Commerce Graduates Must have knowledge as well as Experience in Tally Prime Experience in same as added advantage Preferred Female candidates only