Systems Reliability Engineer - Mainframe

Job Description

Linux,ITIL / ITSM, Troubleshooting,SQL Any monitoring tool (Prefered - Splunk, Dynatrace), Mainframe Jenkins - Basic / Good to have Git/BitBucket - Basic / Good to have Plan, manage, and oversee all aspects of a Production Environment Define strategies for Application Performance Monitoring, Optimization in Prod environment Respond to Incidents and improvise platform based on feedback and measure the reduction of incidents over time. Ensures that batch production scheduling and process are accurate and timely. Able to create and execute queries to big data platforms and relational data tables to identify process issues or to perform mass updates, preferred. Performs ad-hoc requests from users such as data research, file manipulation/transfer, research of process issues, etc. Take a holistic approach to problem solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize meantime to recover. Engage in and improve the whole lifecycle of servicesfrom inception and design, through deployment, operation and refinement. Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns. Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and DevOps automation and best practices. Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity. Work with a global team spread across tech hubs in multiple geographies and time zones.