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System Development Engineer

System Development Engineer

Amazon

3 - 8 years

5 - 10 Lacs

Hyderabad

Posted:4 days ago| Platform:

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Skills Required

C++ Linux Coding Social media Debugging Customer support Customer service Troubleshooting Ruby Python

Work Mode

Work from Office

Job Type

Full Time

Job Description

What does it take to succeed in this role?
In addition to meeting the technical qualifications, you need to be creative, responsible, and able to dig deep into emerging technologies. Willing to read research papers, but also move quickly to turn ideas into code that solves customer problems. A natural-problem solver, who is able to think about business problems, operational issues, and software architecture in the course of a single conversation. Curious about our customers needs and dedicated to turning developers into raving fans. Excited to learn from others while bringing your own novel capabilities and perspectives. Someone who makes the team both productive and fun to work in. About the team WWCP is the world leader in providing cost-optimal solutions that enable customers to get human support, while raising the bar on associate experience. WWCP is responsible for: 1) Planning customer support staffing. 2) Preserving customer experience when they contact customer service. 3) Ensuring best costs for providing customer support. WWCP crafts a comprehensive workforce management plan by strategically analyzing historical data and anticipating potential business events to accurately predicts the number of required associates for the specified period. Bachelors degree in Computer Science with 3+ years of experience in software development, systems development or DevOps. Programming experience with at least one modern language such as Java, C++, C#, Python, Golang, PowerShell, Ruby Demonstrated knowledge with the Linux Operating System and its command line tools Strong debugging/troubleshooting skills Ability to demonstrate high degree of responsiveness to drive customer impacting issues to resolution. Excellent documentation and communication skills. Knowledge of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations Experience with DevOps tools, processes, and culture Experience using AWS services

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System Development Engineer