System Administrator - Workspace One With Powershell

5 - 7 Years
1 Opening
Bangalore

We Are is seeking an energetic and experienced System Administrator to join our ATS, DEX – Device Management team. This role will work closely with end users, IT departments, and product teams, requiring strong communication and collaboration skills.

You will be part of a global team responsible for end-to-end desktop and device management, including hardware and software standards, application packaging, and configuration distribution across client environments worldwide. The ideal candidate is a strong team player who consistently delivers high-quality support and ensures operational excellence.

Key Responsibilities

• Act as a Subject Matter Expert (SME) for Windows Operating Systems and Office productivity tools.

• Administer and manage the UEM platform – Omnissa Workspace ONE.

• Design, package, and deploy Windows applications using application packaging and scripting capabilities.

• Configure and manage device policies, profiles, and configurations within Workspace ONE.

• Ensure UEM platform compatibility across standard hardware models used globally.

• Evaluate hardware and software solutions based on performance, security, and feature sets.

• Provide escalation support to the Global Service Desk, IT Client Services, and end users worldwide.

• Collaborate with IT and Product teams to gather requirements and deliver application packages and scripts via Workspace ONE.

• Partner with the Security team to ensure compliance and security of the desktop environment.

• Work with Omnissa Workspace ONE vendor support and engineering teams to report, troubleshoot, and resolve platform issues.

• Monitor and maintain the availability, health, and overall hygiene of the UEM platform.

• Ensure operational processes are followed and continuously improved.

Required Qualifications & Skills

• Bachelor’s degree in Computer Science or a related field.

• 5–7 years of hands-on experience in IT system administration or endpoint/device management.

• Expert knowledge of Windows OS administration and management.

• Strong scripting skills using PowerShell, Batch, and VB.NET.

• Hands-on experience with Omnissa Workspace ONE, including design, implementation, testing, and deployment.

• Experience with device management using Workspace ONE (preferred) or SCCM.

• Experience with application lifecycle management using Workspace ONE (preferred) or SCCM.

• Strong troubleshooting, documentation, and problem-solving skills.

• Good understanding of networking fundamentals.

• Strong analytical skills with the ability to produce reports and insights.

Personal Attributes

• Ability to prioritize tasks and consistently meet deadlines.

• High level of accuracy and attention to detail.

• Self-motivated, able to work independently as well as collaboratively in a team environment.

• Excellent interpersonal and communication skills, with the ability to engage at all organizational levels.

• Strong customer, service, and support orientation.

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