Job
Description
TitleSystem Administrator
LocationChennaiTypeFull-timeExperience5-8 years in a professional services firm, management consulting firm or IT services companyQualificationsComputer science or any other relevant engineering degreeStart Date15th January 2025AboutCelebrating over fourteen years of innovative and collaborative work, Athena Infonomics has established itself as a data-driven global consultancy that leverages social science research, data science, and technology to provide user-centric, context-specific solutions and advice to decision makersOur multidisciplinary and multi-cultural team of 90+ professionals spread across Asia, Africa, DC and London exemplify extensive experience in designing and applying research methods to co-design and co-produce useful research that is inclusive and relevant
Our team of data scientists apply agile programming and ICT tools in order to deliver responsive and practical data and digital solutionsmaking for an innovative, technology-oriented business model that sets us apart in the international development space
The international business community is taking notice of this unique approachin 2021 alone, Athena Infonomics was recognized on The Financial Times, Nikkei Asia, and Statistas High-Growth Companies Asia-Pacific 2021 ranking and was selected as one of The Economic Times and Statistas 2021 India Growth Champions
Athenas Work Culture
At Athena, we function in an outcomes-based work environment with flexible hours and a high level of autonomyProfessional development and thought leadership are key elements of our business modelwe support our team members professional growth through on-the-job training, and we encourage the cultivation of our colleagues personal brands through participation in panels, events, publications, and other thought-leadership opportunitiesWe embrace a transparent, open work environment with meaningful leadership pathways for those with inventive ideas and initiativesObjectives of this Role
Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardwareOwn projects, solutions, and key responsibilities within the larger business environment
Handle critical IT tasks and systems that provide commercial advantage in a global marketplace
Enable faster and smarter business processes and implement analytics for meaningful insights
Nurture dependable IT infrastructure and networking thats always up and running
Partner with internal and external partners to communicate project status, activities, and achievements
Manage procurement of IT assets and oversee license management to ensure compliance and cost-efficiency
Responsibilities
Administer Office 365, including user and group management, license allocation, and security configurationsImplement and manage compliance policies such as MFA and Conditional AccessPerform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly
Manage and troubleshoot network devices, including firewalls, routers, and switches
Ensure stable operation of LANs, WANs, and other network segmentsProvide remote and onsite support for desktops, laptops, and peripherals
Troubleshoot hardware and software issues for end-usersPerform basic security audits and implement Endpoint security solutions
Monitor for potential threats and vulnerabilities in the IT infrastructureManage Windows/Linux servers, including patching, upgrades, and performance monitoring
Maintain directory services such as Azure Active Directory for authentication and access controlAssist with cloud infrastructure management on Azure and AWS, including virtual machines and storage solutions
Implement secure and scalable solutions for cloud-based servicesTroubleshoot hardware issues and manage IT inventory, ensuring all assets are documented and maintained
Coordinate procurement and disposal of IT equipment following organizational policiesPerform routine/scheduled audits of systems, including all backups
Document process manuals and workflows
Skills And Competencies
EducationBachelors degree in technology or computer science; a Masters degree will be a plusProven work experience of at least 5 years in IT domains, including system administration and networking
Proficiency in:
Operating SystemsWindows, LinuxNetworkingLAN/WAN, routers, switches, and firewalls
Office 365 AdministrationUser and group management, license allocation, and security configurations
Security ToolsEndpoint protection and monitoring tools
Cloud PlatformsAzure and AWS
Familiarity with virtualization technologies such as VMware or Hyper-V is a plus
Excellent organizational skills and attention to detail
Ability to perform under pressure and meet deadlines
Entrepreneurial attitude to handle challenging tasks, deal with ambiguity, and shoulder responsibility
Additional Requirements
This position requires successful completion of a reference check and employment verificationThe successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described
Only candidates who have India work authorization will be considered
Athena Infonomics is an Equal Opportunities Employer
Athena Infonomics is an equal opportunity employer with a commitment to diversityAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability statusPlesae Note Only shortlisted candidates will be contacted for further steps
