Symphony AI Product Consultant

The Key Responsibilities Of a Product Consultant Are To

• Work on NetReveal product configuration and adaptation to meet client requirements.
• Work within and / or (depending on experience) leading a team on projects to deploy and integrate our enterprise solutions within blue chip clients, working in our offices or at times working on site (within Europe) with client teams.
• Consulting with and capturing and documenting their requirements.
• Analysing and designing solutions based upon the NetReveal product suite to meet client requirements.
• Configuring and adapting settings, screens, workflow and permissions to meet the design agreed with the client.
• Demonstrating the solution and capturing feedback.
• Testing and deploying software onto client sites.
• Adhere to and enhance software development approaches and methodologies.
• Deliver high quality work to meet client expectations and project deadlines.
• Maintain performance when under stress and manage time effectively through the application of organizational and planning skills.
• Managing and developing graduates and junior members of staff.
• Transferring skills to end clients' compliance investigators, fraud analysts and technical staff.

Skills

• Experience of the software development lifecycle in a software vendor company or systems integration firm.
• Experience of Agile methodologies
• Experience in technical or business role working within technology or business consulting.
• Degree in a STEM subject or one that has a significant technical content or equivalent professional experience.
• Knowledge of SQL and experience of relational databases such as Oracle, DB2, SQL Server.
• Knowledge of Data analysis and ETL tools
• Knowledge of XML or other mark-up languages.
• Workflow and user interface configuration
• Confident presenting complex ideas to technical and non-technical audiences.
• Passion for analysis and problem solving.
• Excellent written and oral communication skills and experience of team working.
• Documenting software configuration and design.
• A flexible approach to solving client problems and a commitment to high quality deliverables.
• Experience in working with MS Office ( Word, PowerPoint, Excel, Visio ).
• Knowledge of technical standards on financial markets: financial messages - SWIFT, SEPA, ISO 20022.
• Knowledge of financial and insurance markets: payment types, origination and settlement, card transactions, policies, claims, underwriting.
• Knowledge of fraud detection, financial crime compliance products and analytical toolsets such as SAS, NICE Actimize, Palantir.
• UX Design and Information Architecture.
• ACAMS or ICA qualifications.