Posted:2 months ago| Platform: Apna logo

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Skills Required

support service management reports leadership communication resolve multitasking

Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities: Lead and manage the Support Team to ensure smooth daily operations. Handle client queries and provide timely resolutions. Follow up with customer calls and ensure service quality. Monitor team performance and guide members towards achieving targets. Coordinate with management to streamline support processes. Maintain reports and share regular updates. Requirements: Proven experience in Support/Customer Service leadership. Strong communication and people management skills. Ability to handle escalations and resolve issues effectively. Good organizational and multitasking abilities. Graduation in any discipline preferred.

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Techno4S Smartomation Private Limited

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