Supply Chain Operations Analyst

 About The Role  

Skill required: Fulfill - Order Management

Designation: Supply Chain Operations Analyst

Qualifications:Any Graduation

Years of Experience:3 to 5 years

What would you do? Manage the complete customer order lifecycle by validating order data, coordinating inventory and credit checks, resolving errors, and ensuring timely order creation and confirmation in the ERP system.Verify customer purchase orders (e.g., contact details, pricing, terms) & monitor order management process from order entry in SAP system to delivery OTIF. Ensure order vs FC check and related stock prioritisation to ensure all customer requirements are met. Manage the end-to-end returns process by validating requests, securing approvals, processing return orders and credit notes, coordinating goods receipt, and ensuring accurate system updates.Ensure all business processes are executed in line with company controllership policies and direction 2-3 years experience working in the FMCG industryPrevious preferable experiences in Supply Chain (Logistics), preferably multinational FMCG companies.Hands-on experience using SAP and PowerBI is advantageous Proficient in excel, example:VLOOKUP, sumif, pivot tables

What are we looking for? Adaptable and flexibleAbility to perform under pressureProblem-solving skillsDetail orientationAbility to establish strong client relationshipTaking ownership of all interactions along with high level of data integrity and attention to detailAbility to work in fast pace, and able to multi task handling different scenarios daily

Roles and Responsibilities: Knowledge and experience in export documentationOrganised and detailed oriented mindset exhibited in experienceStrong written and verbal communication skills. Ability to operate independently whilst being results-oriented.Able to manage pressure well and able to build credibility within the domainGood commercial awareness and understanding of consumer and customer behaviour alongside business strategy and modelsExperience in finding new ways to improve the efficiency of output and propose new ideas
 Qualification Any Graduation