Supply Chain Monitoring and customer support

As a Supply Chain Monitoring and Customer Support specialist, you will need to have a BBA/BCOM degree along with at least 1 year of experience in working with Supply Chain Monitoring and/or Support activities to contribute to business growth. Your role will require you to have a strong understanding of industry trends, business practices, and E-commerce applications. It is important that you possess hands-on knowledge of popular Social Networking Sites such as Facebook, Instagram, and other emerging Digital Marketing tools. Familiarity with Development Processes, Release Processes, and Maintenance procedures will be beneficial for this position. Being an active listener, quick learner, and self-starter are key qualities that will help you excel in this role. Previous exposure to startups and companies will be considered an added advantage. Your responsibilities will include verifying catalog requirements, updating catalogs, and engaging in calls and chats with enrolled brands and brand owners to provide support. You will also be expected to monitor internal metrics, track progress, and receive mentoring and training for Inside Sales. This position offers the flexibility of working from home; however, you must have access to a phone and a laptop to fulfill the job requirements effectively. If you have a passion for Digital Marketing, Customer Support, and E-commerce management with at least intermediate-level experience in these areas, this full-time role as a Supply Chain Monitoring and Customer Support specialist could be the perfect fit for you.,