Supply Chain Lead

Location: Mumbai

Department: Operations

Reports To: Regional Operations Manager / Head of Operations

Job Summary:

The City Lead - Warehouse Operations is responsible for overseeing the end-to-end

management of warehouse activities within City. This role ensures efficient operations,

inventory accuracy, and high standards of safety, productivity, and customer satisfaction. The

ideal candidate will lead teams, optimize processes, and drive operational excellence to

support business goals.

Key Responsibilities:

Warehouse Operations Management:

• Oversee daily warehouse activities, including receiving, storage, picking,

packing, and shipping.

• Ensure timely and accurate order fulfilment while maintaining inventory

accuracy.

• Implement and monitor standard operating procedures (SOPs) for all

warehouse functions.

Team Leadership & Development:

• Lead, train, and develop a team of warehouse staff, supervisors, and support

personnel.

• Foster a culture of accountability, safety, and continuous improvement.

Process Optimization:

• Identify bottlenecks and inefficiencies, implementing process improvements to

enhance productivity.

• Utilize data analytics to track performance metrics and drive operational

improvements.

Inventory & Asset Management:

• Ensure proper inventory control, accuracy, and cycle counting.

• Manage warehouse space utilization and optimize storage strategies.

Safety & Compliance:

• Enforce health, safety, and environmental regulations within the warehouse.
• Conduct regular safety audits and training sessions to ensure compliance

with company and legal standards.

Stakeholder Collaboration:

• Coordinate with procurement, transportation, and customer service teams to

streamline operations.

• Build strong relationships with external vendors, contractors, and key

stakeholders.

Strategic Procurement Management:

• Responsible for Margins (GMBCD) and Schemes management of the unit.

• Create and maintain relationships with suppliers, manufacturers, and vendors to

ensure the best quality and cost-effectiveness.

• Lead negotiations with suppliers (Direct and Indirect) to secure favourable terms,

pricing, and delivery schedules.

Supply Chain Coordination:

• Oversee the end-to-end procurement process, including identifying needs, sourcing

suppliers, purchasing, and delivery. o

• Coordinate with internal departments, such as Operations, finance, and sales, to

ensure that procurement aligns with operational requirements. o

• Manage and optimize inventory levels to prevent shortages or excess stock.

Reporting and Analytics:

• Prepare and present reports on procurement activities, including performance

metrics, savings achieved, and supplier performance.

• Analyse procurement data to identify trends, opportunities for improvement, and

potential risks.

Vendor Management:

• Monitor supplier performance and address any issues or discrepancies in service

delivery.

Qualifications:

• Bachelors degree in Supply Chain Management, Logistics, Business

Administration, or a related field (or equivalent work experience).

• Proven experience in warehouse management, logistics, or supply chain

operations.

• Strong leadership skills with the ability to manage diverse teams.
• Excellent problem-solving, organizational, and decision-making abilities.
• Proficient in warehouse management systems (WMS) and Microsoft Office.

Preferred Skills:

• Experience with ERP systems and data analytics tools.
• Strong knowledge of warehouse safety protocols and regulatory compliance.
• Ability to work under pressure and adapt to fast-paced environments.

What We Offer:

• Competitive salary and performance-based incentives.
• Opportunities for professional growth and development.
• A supportive and dynamic work environment.