Job
Description
Job Summary We are seeking a skilled IT professional with hands-on experience in managing Google Workspace, securing email infrastructure, and handling endpoint/user device management. The ideal candidate will be responsible for ensuring smooth collaboration through Google Workspace, protecting email systems from threats, and maintaining secure and compliant end-user computing environments. Skill Set 4 - 8 years of experience in IT systems administration or similar role. Proven experience managing Google Workspace for a mid-to-large user base. Solid understanding of email security protocols (SPF, DKIM, DMARC). Experience with email security platforms and endpoint management tools. Strong troubleshooting skills and familiarity with ITIL-based service management. Excellent communication and documentation skills . Roles and Responsibilities Google Workspace Administration Manage user accounts, groups, and organizational units. Implement and maintain Google Workspace security and compliance settings (DLP, Vault, SSO, etc.). Automate routine administration tasks using GAM or Google Admin SDK. Email Security & Compliance Deploy and manage email security tools (e.g., Mimecast, Proofpoint, Google Advanced Protection). Monitor and respond to email-based threats such as phishing, spoofing, and malware. Define and enforce SPF, DKIM, DMARC policies. Collaborate with the InfoSec team for email compliance and retention policies. Endpoint/User Device Management Manage and monitor endpoints across operating systems (Windows, macOS, ChromeOS). Deploy and manage MDM/EMM solutions (e.g., Google Endpoint Management, Intune, Jamf). Enforce device compliance policies, encryption, and remote wipe capabilities. Provide Tier 2/3 support for device-related issues. Operational & Security Hygiene Maintain IT asset inventory and ensure timely patching and updates. Document system configurations, procedures, and support materials. Participate in incident response and root cause analysis for device and email-related incidents.
