Supervisor

Job Title: Supervisor – Centre Operations
Company Name: SHOTT Amusement Ltd.
Location: NESCO, Mumbai
Job Type: Full-Time | Permanent
Industry: Food & Beverage (F&B)

Qualifications:

• Minimum 2 years of experience in Retail, Hospitality, or Hotel Management
• Education: Any Graduate (IHM or similar background preferred)
• Strong supervisory and team leadership skills
• Proficiency in English (mandatory) and Hindi
• Excellent written and verbal communication
• Knowledge of MS Office, email, and POS systems

Responsibilities:

• Supervise Centre staff and ensure smooth daily operations
• Drive guest satisfaction and resolve guest issues promptly
• Assist with hiring, onboarding, and staff performance management
• Coordinate with HR on disciplinary actions and employee engagement

Benefits:

• Double wages on national holidays
• 24 paid leaves post-probation
• Early wage access
• Mediclaim coverage
• Child education benefits
• Incentives and performance-based bonuses

Schedule: Rotational shifts, including weekends and holidays
Work Location: In person

Job Type: Full-time

Pay: Up to ₹30,000.00 per month

Benefits:

• Provident Fund

Work Location: In person