CSR (Customer Service Representative)

Job Description – Customer Service Representative
Location: Andheri / NESCO, Mumbai
Job Type: Full-time | Permanent | Fresher can apply
Salary: ₹14,600 – ₹15,000 (in-hand)

Eligibility:

• Minimum 10th/12th pass or Graduate
• Freshers and college students can apply

Job Responsibilities:

• Assist customers and provide service
• Explain and demonstrate games
• Handle cashiering and billing

Working Hours:

• 9 hours shift per day
• Weekly 1 day off
• Public holidays and weekends are working days
• Female Shifts (Rotational): 10am–7pm, 11am–8pm, 12pm–9pm, 1pm–10pm
• Male Shifts (Rotational): 1pm–10pm, 2pm–11pm, 3pm–12am, 4pm–1am
• Must work all shifts during first 15 days

Other Benefits (post probation):

• Incentives
• 24 days paid leave
• Double pay on public holidays
• General and COVID-19 mediclaim
• Child education benefit

Requirements:

• Must follow grooming and uniform standards
• Comfortable with rotational shifts and standing work

Job Types: Full-time, Permanent, Fresher

Pay: Up to ₹15,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person