Supervisor, IT

Work Schedule

Environmental Conditions

Summarized Purpose:

Education/Experience:

• Total experience of 6+ years with 0-2 years of experience in leadership and people management, preferably in an IT environment.
• Bachelor's degree in Fields of Study: Computer Science, Information Technology, Business Administration, or related field with a focus on management
• Demonstrated experience in team leadership, performance management, and talent development
  

Major Job Responsibilities:

• Lead and mentor a team of IT professionals, fostering their growth and development
• Implement and manage performance evaluation processes, setting clear objectives and providing regular feedback
• Collaborate with HR to address employee relations issues, implement HR policies, and ensure compliance
• Drive employee engagement initiatives and maintain a positive team culture
• Manage resource allocation, workforce planning, and talent acquisition for the IT team
• Develop and implement training programs to enhance team skills and knowledge
• Align team goals with organizational objectives and IT strategies
• Facilitate effective communication within the team and with other departments
• Manage change within the team, supporting adaptability and resilience
• Ensure adherence to company policies, procedures, and ethical standards
  

Knowledge and Skills:

• Strong leadership and people management skills
• Excellent interpersonal and communication skills
• Ability to motivate, coach, and develop team members
• Proficiency in performance management and goal-setting techniques
• Strong decision-making and problem-solving abilities
• Conflict resolution and negotiation skills
• Understanding of HR practices and employment laws
• Ability to manage in a matrix organization and influence without direct authority
• Emotional intelligence and empathy
• Time management and organizational skills
  

Working Hours: