Subject Matter Expert- Civil

Job Summary

• Identifying and recruiting top-tier resources specializing in Civil Engineering with expertise in Civil 3D applications, ensuring a seamless fit with business requirements and project needs.
• Providing comprehensive training during the onboarding period and ongoing skill development for resources aligned with clients in the Civil Engineering domain.
• Collaborating with the sales/CSM team to recommend well-suited candidates for Civil Engineering projects, conducting mock interviews to prepare them for client interactions.
• Demonstrated proficiency in utilizing Civil 3D, and AutoCAD, and expertise in the application of civil engineering codes, standards practices, and a good understanding of BIM processes.
• Extensive knowledge of Civil 3D processes and workflows, with experience in utilizing supplementary tools such as Bluebeam, BIM 360, and Navisworks.
• Facilitating effective communication and coordination between the CSM team, placed Civil 3D specialists, clients, and other stakeholders at various stages of project development, showcasing strong communication skills and a commitment to a customer-focused approach.

Review and correction

• During escalation periods, meticulously review client-provided data to ensure that placed candidates adhere to project requirements and deliver high-quality results.
• Engage proactively with newly placed candidates, conducting frequent interactions to assess their work, verify alignment with client expectations, and promptly address any issues that may arise.
• Thoroughly review and implement corrections, comments, and feedback received in markup or any other format during escalation periods, ensuring accurate and precise updates to models or drawings.
• On a case-by-case basis, conduct comprehensive reviews of models, drawings, specifications, and other engineering data to validate their alignment with the respective project phase, maintaining a commitment to project integrity and quality assurance.

Coordination and Documentation

• Collaborate closely with placed candidates, the Customer Success Management (CSM) team, and the client or clients team to ensure timely project delivery and meet project deadlines effectively.
• Demonstrate adaptability by providing support to placed candidates on multidisciplinary projects, irrespective of project size or service complexity, contributing to a versatile and well-rounded skill set.
• Exhibit strong communication skills, both written and oral, fostering effective collaboration and information exchange among project stakeholders.
• Showcase proficiency in working with BIM360/ACC, leveraging this experience to enhance project coordination and management.
• Demonstrate capability in supporting placed candidates to organize and maintain all revisions of project drawings, plot files, and project-related information systematically, promoting a logical and well-structured approach to project documentation.

Key Responsibilities

• Responsible for Training the candidates on AutoCAD, and Civil 3D, developing the workflow between all the departments, and supporting them with BIM/Engineering product-specific domain knowledge.
• Led the production of improvement plans and exhibit drawings using both AutoCAD and Civil 3D, working collaboratively under the direction of a Licensed Civil Engineer.
• Responsible for imparting knowledge of actual execution and training on Civil systems that are considered industry standards.
• Build a support model with the recruiting team through screening, interacting, and testing their product knowledge as per the clients needs by implementing BIM/Engineering expertise.
• Support the learning and development team with BIM/Engineering expertise and in-house hands-on models to suit the clients requirements.
• The ideal candidate should provide extensive training in AutoCAD, and Civil 3D.
• Conduct orientation sessions and arrange on-the-job training for new hires.
• Be tech-savvy, self-learning, and stay updated with the latest BIM trends/Codes and Standards (Codes and Standards are preferably from the USA region).
• Work closely with the candidates and training on Civil systems, understand the available products for BIM Engineering, and provide support and enablement to the sales team on client-specific requirements.
• Establish processes with Customer Success Operations to help drive and collaborate on the Feature Request process.
• Build and establish relationships with Peer and Product teams to ensure alignment and success.
• Provide internal support for advanced workflow conversations and work closely with Customer Success and sales team on meeting preparation to provide support/mentorship on customer-facing calls if necessary.
• Be able to work effectively from a home office.
• Should guide placed candidates to achieve the delivery deadlines with quality.
• Should address placed candidate queries on time.

Qualifications

• Assoc. bachelors or masters degree in civil engineering.
• Minimum 8+ years of experience (not freelance) in Civil services design, drafting, modeling, and coordination.
• Previous experience in recruitment, training, and development initiatives.
• Proficient in AutoCAD, Civil 3D, and using BIM360/ACC.
• Working knowledge of Microsoft Office, Adobe, and Windows OS 10.
• Ability to work with a team and/or independently with multi-tasking skills.
• Ability to interpret advanced construction documents/construction drawings.
• Ability to produce 3D information models and construction drawings.

Desirable skills and experience

• Experience working on USA projects and developing real, workable solutions with a foundation of innovation.
• Overall, a minimum of 6+ Years of Civil 3D experience with good modeling, coordination, and drafting skills.
• Knowledge of Land Development services Codes and standards.
• Solid expertise in detailing and drafting Land Development or Civil services following standards.
• Strong collaboration and communication skills.
• Ability to work in a team environment.
• Ability to manage multiple tasks simultaneously.