Student Support Executive

Job Title: Student Support Executive

Company: Edujam LLP
Location: Rabale, Navi Mumbai
Job Type: Full-Time
Experience Level: 0–2 Years (Freshers Encouraged to Apply)
Salary Range: ₹16,000 – ₹22,000 per month
Industry: Education / EdTech

About the Role:

Edujam LLP is looking for a proactive and student-centric Student Support Executive to join our dedicated team. In this role, you will be responsible for providing comprehensive support to students throughout their academic lifecycle. You will serve as a key liaison between students, internal departments, and partner universities.

Roles and Responsibilities:

• Student Onboarding & Document Handling:

Verify and manage academic and identification documents submitted by students at admission and throughout their course.

• Student Assistance & Query Management:

Respond to student queries via call, email, or in-person interactions, ensuring prompt and helpful solutions.

• Fee Collection & Financial Tracking:

Assist with fee collection, generate receipts, and maintain updated financial records for each student.

• Academic Communication:

Share important academic updates, circulars, and announcements related to examinations, assignments, and results as issued by affiliated universities.

• Data & Record Maintenance:

Organize and maintain accurate student records in both digital and physical formats.

• Follow-Up Activities:

Monitor and follow up with students for pending documents, fees, or other required submissions.

• Internal Coordination:

Coordinate with internal teams and university contacts to ensure a seamless academic experience for students.

• Operational Support:

Provide assistance during exam registrations, result declarations, academic events, and other student-related activities.

Who Can Apply:

• Education: Bachelor’s Degree in any stream is mandatory.
• Languages: Must be fluent in Hindi and English, both spoken and written.
• Experience: 0–2 years. Fresh graduates with a passion for student interaction are welcome.
• Skills Required:
• Excellent verbal and written communication
• Strong interpersonal and problem-solving skills
• Highly organized with attention to detail
• Empathetic, patient, and responsible in handling student concerns
• Ability to multitask and manage time effectively

Work Schedule:

• Days: Monday to Saturday
• Timing: 10:00 AM to 7:00 PM

What You’ll Gain:

• Hands-on experience in student relationship management
• Insight into university academic procedures and policies
• Skill-building in communication, coordination, and documentation
• Growth opportunities within the EdTech and higher education domain
• A positive, team-oriented workplace focused on student success

How to Apply:

Send your resume to [email protected]
For queries, contact +91 93727 24691

Job Types: Full-time, Permanent, Fresher

Pay: ₹16,000.00 - ₹22,000.00 per month

Benefits:

• Internet reimbursement
• Paid time off

Work Location: In person