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Student Support Executive

0 - 3 years

2 Lacs

Posted:2 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Position Title: Student Support Executive/Tele-Counsellor (Full Time)

Purpose: To counsel and provide guidance to engineering students for admission in

various online/offline courses for preparation of competitive exams like GATE, ESE, PSU’s

etc.

Responsibilities

 To receive inbound calls and counseling engineer aspirants.

 To do outbound calls as per the leads received from support teams

 To counsel prospective students on telephone/IVRs/Online.

 To escalate the prospects/queries, if required on time

 To manage front office desk by resolving student’s face to face queries, if

required.

Competencies

 Command on verbal/Written English communication skills

 Telephone handling skills – Voice/Tone/Pitch/Timely Information

 Persuasive skills, Multitasker

 Adaptable, flexible and fast learner

 Self-motivated, High Integrity, Independent & Outside the BOX thinker

Educational Qualifications

 Graduate/Post Graduate

Experience

 0 - 3 years of experience in Tele-Counselling

 Preference to experience in IT / Education (EdTech) industry

Location : Hauz Khas – New Delhi

Submit Resume : Send your CV at [email protected]

Visit : www.madeeasy.in

Interested candidates can contact at 8448815580

Job Types: Full-time, Permanent

Pay: ₹17,000.00 - ₹23,000.00 per month

Benefits:

  • Provident Fund

Schedule:

  • Day shift

Work Location: In person

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