Strategic Planning Analyst

As an Engineering Business Analyst and Jira Administrator at BlackLine, you will play a crucial role in managing and maintaining the Jira instance, collaborating with business stakeholders, and transforming data into actionable insights. Your responsibilities will include: - Manage, configure, and maintain the Jira instance to meet the organization's needs. - Customize Jira workflows, permissions, schemes, and other configurations to support team-specific requirements. - Set up and manage user permissions, groups, and roles, ensuring proper access controls are in place. - Assist in setting up and configuring new Jira projects. - Collaborate with other integrated tools and systems with Jira. - Design and maintain dashboards, filters, and reports to monitor project progress. - Develop user guides, training materials, and documentation to facilitate adoption and proper usage. - Support key operational initiatives within Business Operations, such as dashboarding and metrics gathering. To excel in this role, you should bring: - A Bachelor's degree in data analytics, operations, or a related field. - 3+ years of experience as a Jira Administrator, with a solid understanding of Jira Software, Jira Service Management, and related Atlassian tools. - Advanced proficiency in Excel and Tableau. - Experience in configuring and customizing Jira workflows, permissions, schemes, and project setups. - Strong analytical skills to translate business requirements into technical solutions. - Ability to comprehend the broader strategic impact of decisions and make thoughtful tradeoffs. - Excellent communication skills to interact effectively with stakeholders at all levels. - Strong technical acumen with a quick ability to learn new tools and technologies. - Capability to work independently, manage multiple priorities, and thrive in a fast-paced environment with a focus on detail and quality. - Preferred: Atlassian Certified Jira Administrator certification or similar professional certifications. BlackLine is a technology-based company with a vision for the future and a culture that values openness, acceptance, and diversity. The company fosters continuous growth and learning through professional development seminars and inclusive affinity groups. BlackLine promotes collaboration and culture through a mix of virtual and in-person interactions, enabling employees to work from the office at least 2 days a week for those within a reasonable commute to one of the offices.,