Store Sales - Furniture

Job description:

Role Overview:
You will be responsible for delivering exceptional customer service, achieving sales targets, and ensuring smooth day-to-day store operations. The role requires a customer-first mindset, product knowledge, and the ability to build lasting relationships with clients to drive sales and brand loyalty.

Key Responsibilities:

Sales & Customer Engagement

• Greet and assist customers in a friendly and professional manner.
• Understand customer needs and recommend suitable products or solutions.
• Meet and exceed individual and store sales targets.
• Upsell and cross-sell products to maximize revenue.
• Maintain strong product knowledge to guide customer decisions confidently.

Store Operations

• Ensure products are well displayed, priced, and stocked at all times.
• Manage billing, cash handling, and POS transactions accurately.
• Keep the store clean, organized, and visually appealing in line with brand standards.
• Monitor stock levels and communicate replenishment needs to the Store Manager.
• Assist in store opening and closing duties, including daily sales reporting.

Customer Experience & Relationship Building

• Build and maintain strong relationships with repeat customers.
• Handle customer feedback, queries, and complaints professionally and promptly.
• Contribute to creating a positive and engaging in-store atmosphere.

Team Collaboration

• Coordinate with the store team to ensure smooth operations.
• Support in-store events, promotions, and campaigns.
• Participate in regular team meetings and share insights on customer preferences and market trends.

Requirements:

• Education: Graduate / Diploma in Sales, Marketing, or a related field.
• Experience: 1–3 years of experience in retail sales, preferably in lifestyle, fashion, furniture, or luxury retail.

Skills:

• Strong communication and interpersonal skills.
• Customer-oriented approach with a pleasant personality.
• Good understanding of sales techniques and negotiation skills.
• Basic computer knowledge (POS, billing software, MS Excel).

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹45,000.00 per month

Benefits:

• Provident Fund

Work Location: In person