Store Operations

As a mid-level Store Operations professional at Reliance Retail in Mandya, you will be responsible for managing efficient store operations. Your role will involve overseeing daily store operations, managing inventory processes, developing strong customer relationships, coordinating with the supply chain team, leading and motivating store staff, ensuring efficient fulfilment center operations, implementing best practices in logistics management, and handling customer inquiries effectively. **Key Responsibilities:** - Oversee daily store operations to ensure smooth and efficient store functionality at all times. - Manage inventory processes to optimize stock levels and reduce wastage. - Develop and maintain strong relationships with customers to enhance satisfaction and loyalty. - Coordinate with the supply chain team to ensure timely delivery and stocking of products. - Lead and motivate store staff, providing guidance and development opportunities. - Ensure the fulfilment center's operations meet customer requirements efficiently. - Implement best practices in logistics management for inbound and outbound processes. - Handle customer inquiries and resolve issues to maintain high levels of satisfaction. **Qualifications and Skills:** - Proficient in inventory management techniques to ensure optimal stock levels and minimize shrinkage. - Strong expertise in customer relationship management, fostering loyal customer connections and satisfaction. - Experience in supply chain coordination to streamline processes and improve operational efficiency. - Proven ability to lead teams effectively, driving performance and fostering a collaborative environment. - Competence in inbound and outbound logistics operations, ensuring timely delivery of goods and services. - Ability to manage fulfilment center operations and maintain efficient workflows to meet customer demands. - Excellent organizational and multitasking skills, adept at handling various aspects of store operations. - Effective communication skills to liaise with diverse teams and manage customer interactions smoothly. - Expertise in outbound logistics processes (Mandatory skill), essential for seamless distribution and delivery.,