As a Store Manager at Printo, you play a pivotal role as the face of our establishment.
Your Responsibilities Include
- Welcoming and engaging with customers, ensuring a thorough understanding of their printing needs.
- Efficient team management and proactive problem-solving.
- Upholding high standards of customer service and promptly addressing customer and team concerns.
- Effective management of cash, payments, and preparation of sales reports.
Desired Candidate Profile
To excel in this role, the ideal candidate should possess the following qualifications and skills:
- A minimum of 4+ years of managerial experience in the retail industry.
- Previous experience as a Team Lead in a retail business or a clear potential to lead and guide a team effectively.
- Excellent communication skills to interact with both customers and the team.
- Basic computer knowledge, including proficiency with MS Office.
- Prior experience in customer-facing roles, either in-person or over the phone.
- Demonstrated experience in team management.
- Relevant background in sales and the ability to close orders.
- Rest assured, we will provide training in print technology and customer service to help you thrive in this role.
We Recommend You Read This About Us
We are India's largest print-on-demand platform with a vision to be the world’s largest. We are a 1100+ team with 19 years of experience in the print & gifting industry. Our 28 retail stores across 6 cities, website (Printo.in), and enterprise sales team service more 1 Million+ businesses across India. Large enterprises like Google & Accenture, creators and consumers today work with us to deliver their customized gifts globally, event/marketing collaterals, and brand swag. We are aiming to grow profitably while reaching new markets and improving our services for customers.Printo also has India's largest wedding album design & production company - Canvera.com. A well known name across the photography industry in India, Canvera has 1 lakh + photographers signed up and using the platform.
Why join Printo?
We are growing fast by creating new products and entering new markets in India & globally. We cannot do this alone. And so, we are looking to hire inquisitive, passionate people to be part of the journey. Unlike a startup or an enterprise, we guarantee you that what we offer is a sustainable but high-growth opportunity, where you will learn new things everyday and solve challenging business problems along with a motivated team.To top it, our culture is radically transparent, and focussed on employee happiness. This is highlighted by our commitment to a great working environment, and the fact that our average employee age in the company is nearly 5 years.Skills: customer service,sales,team management,store,retail,shift planning
