Store Manager

Role & responsibilities : Achieve store sales targets and key performance indicators (KPIs) Deliver exceptional customer service and ensure customer satisfaction Supervise, coach, and motivate store staff to perform effectively Ensure visual merchandising and store presentation are in line with brand guidelines Manage stock levels, inventory control, and timely replenishment Monitor and optimize store expenses and profitability Maintain compliance with all operational policies and procedures Handle customer queries, complaints, and feedback effectively Prepare regular reports on sales, staff performance, and operations Ensure a safe, clean, and organized store environment Preferred candidate profile : Graduate degree preferred with 4+ years of retail experience Strong leadership and team management skills Excellent communication and interpersonal abilities Sales-driven with a customer-first mindset Good understanding of inventory and operations management Ability to handle pressure and problem-solve on the go