Posted:3 days ago|
Platform:
Work from Office
Full Time
Key Responsibilities:
Sales and Profitability:
Develop and execute sales strategies to achieve monthly and annual sales targets.
Monitor sales performance and provide regular reports to senior management.
Customer Service Management:
Ensure high levels of customer satisfaction through excellent service.
Handle customer complaints, returns, and exchanges professionally.
Staff Management:
Recruit, train, and supervise store staff, ensuring adherence to company policies.
Conduct performance reviews and provide ongoing coaching and feedback.
Inventory Management:
Manage stock levels and maintain accurate inventory records.
Coordinate with suppliers for timely stock replenishment.
Store Operations:
Implement security measures to prevent theft and ensure store safety.
Maintain store cleanliness and organization.
Reporting and Documentation:
Prepare daily, weekly, and monthly sales and operational reports.
Maintain records of staff schedules, attendance, and payroll.
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