Store Manager - Dark Store

As a Dark Store Manager at FirstClub in Bangalore, you will play a crucial role in redefining premium grocery and lifestyle shopping in the quick-commerce space. Your primary responsibility will be to ensure swift, seamless, and quality delivery of curated products to customers by effectively managing the dark store operations. **Role Overview:** - Own daily store operations across your shift, from inventory accuracy to on-time dispatches - Lead, train, and motivate a team of pickers, packers, and runners to meet daily performance targets - Ensure quality control by maintaining our gold standard for every product that goes out - Monitor inbound and outbound flows, and coordinate with delivery teams for efficient order routing - Track key metrics such as order accuracy, fulfillment time, shrinkage, and manpower productivity - Implement SOPs, maintain hygiene & safety standards, and drive shift handovers with clarity - Solve on-ground problems in real-time, whether tech, people, or stock-related - Act as the store's point person for audits, escalations, and exception handling **Qualifications Required:** - 2 to 6 years of experience managing dark stores or warehouses in quick-commerce/retail/e-commerce - Proven track record of managing teams and hitting operational metrics - Familiarity with tech platforms for inventory and order management - Grit, speed, and a strong eye for detail - Must be Bangalore-based or willing to relocate By joining FirstClub, you will be part of a high-trust, high-quality brand that is disrupting the way India shops for premium and everyday products. This fast-paced, founder-led company is powered by a team of go-getters who are shaping the future of retail. If you are ready to run the floor and be a key player in this exciting journey, apply now to be part of this innovative team.,