Store Manager - Belgaum

The Store Manager position in the Retail Stores department is a key role reporting to the Cluster Manager. Your primary responsibility will be to ensure the success of the business by leading store operations, driving sales performance, and delivering exceptional customer experiences. To achieve this, you will need to leverage operational expertise, customer-centric strategies, and effective team leadership. In this role, you will focus on various key responsibilities. Firstly, you will prioritize customer focus by providing exceptional customer service to ensure customer loyalty. Building trust and rapport with customers through emotional intelligence, handling customer queries professionally, and fostering a customer-centric culture among employees will be crucial. Sales mastery is another critical aspect of the role where you will be required to drive sales to meet or exceed store targets. Leveraging data insights for inventory optimization, identifying growth opportunities, and collaborating with the Visual Merchandising team for in-store displays will be essential for success. Leadership excellence will also be a key component of your responsibilities. Leading and motivating the store team, resolving conflicts, conducting training, managing schedules, and ensuring optimal staffing levels will be part of your daily routine. Additionally, you will focus on team development through coaching, recognition, and accountability. Change management skills will be vital as you adapt to new business strategies and encourage flexibility among team members to embrace changes effectively. Utilizing data insights for decision-making, analyzing store performance metrics, and allocating resources efficiently to optimize staff productivity are crucial aspects of the role. In terms of store operations excellence, you will oversee comprehensive store management including visual merchandising, stock management, and shrinkage prevention. Regular audits to maintain store functionality, compliance with company standards, and handling administrative tasks such as managing expenses and updating operational checklists will also be part of your responsibilities. To qualify for this role, you should have a Bachelor's Degree and a minimum of 5 years of retail experience in the fashion industry, with at least 2 years as a store manager or assistant store manager leading a team. Proficiency in Microsoft Office, proven success in achieving sales targets, exceptional customer service orientation, strong team leadership skills, and excellent communication and interpersonal skills are required. Additionally, analytical skills, proficiency in store operations, and understanding of inventory management and loss prevention are essential for this position.,