Steward

A Waiter / Steward is responsible for providing excellent customer service to guests in a hotel restaurant or dining area. The job involves taking food and beverage orders, serving guests, and ensuring they have an enjoyable dining experience. Here's a detailed job description:

Responsibilities:

• Greeting and Seating Guests:
• Welcome guests as they arrive and escort them to their table.
• Present menus and answer any questions about the menu or specials.
• Taking Orders:
• Take food and beverage orders accurately and efficiently.
• Recommend menu items and answer questions regarding ingredients or preparation methods.
• Serving Food and Beverages:
• Serve food and drinks to guests in a timely and courteous manner.
• Ensure that guests have everything they need, including condiments and utensils.
• Handling Payments:
• Present checks to guests and process payments.
• Maintaining Cleanliness:
• Clean and set tables before and after guests dine.
• Ensure that the dining area remains clean and organized throughout the shift.
• Customer Service:
• Provide excellent service to ensure guest satisfaction.
• Handle guest complaints or requests promptly and professionally.
• Ensure guests are comfortable and enjoy their dining experience.
• Collaboration with Other Staff:
• Work with kitchen staff to ensure orders are completed correctly and promptly.
• Coordinate with other wait staff and hotel personnel to provide smooth service.
• Safety and Hygiene:
• Adhere to health and safety regulations.
• Follow proper hygiene practices, including food handling and personal cleanliness.

Skills and Qualifications:

• Good communication and interpersonal skills.
• Friendly, polite, and professional demeanour.
• Ability to handle multiple tasks at once and work under pressure.
• Basic math skills for handling payments and tips.
• Knowledge of food and beverage service standards.
• Ability to work in a team environment.
• Previous experience in a similar role is preferred.

Working Conditions:

• Working hours may vary.
• The job may require standing for long periods and carrying trays or dishes.
• A hotel waiter typically works in a fast-paced, customer-focused environment.

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Application Question(s):

• If your profile is shortlisted when can you join us ?
• what is your current in hand salary per month ?

Location:

• Mohali, Punjab (Required)

Work Location: In person