Steward - Magnolia Bakery India

• Roles and Responsibilities :

Team Member will play a crucial role in delivering an outstanding customer experience. From product knowledge to ensuring quick and friendly service, will be the backbone of store operations. This role requires energy, teamwork, and a passion for great service.

Key Responsibilities:

1. Product Knowledge

*Carries good product knowledge and should be able to explain all products to customers.

*Maintain consistency in serving size, right packing and smallware use.

*To adhere to strict food safety, hygiene and grooming standards.

*Cupcake icing knowledge is a must for all team members.

2. Customer Service & Order Fulfilment

*Greet customers warmly and take orders efficiently.

*Ensure order accuracy and timely service.

*Handle customer inquiries and feedback professionally.

3. Store Operations & Maintenance

*Maintain cleanliness in the dining, and workstation areas.

*Assist in stocking inventory and managing supplies.

*Follow all safety and sanitation protocols.

*Follow the opening/closing checklist, wastage sheet daily.

*Paying attention to every aspect of service- from cleanliness to presentation.

*Responsible to maintain all smallware and equipment’s.

4. Teamwork & Efficiency

*Work collaboratively with the team to ensure smooth operations.

*Assist colleagues during peak hours to maintain speed of service.

*Follow instructions from managers and supervisors effectively.

*To carry out any job assigned by the Supervisor/Outlet manager

*Each team member is expected to maintain a low ego, understanding that we all play a vital role in preserving and expanding our brand.

Job Types: Full-time, Permanent

Pay: ₹216,000.00 - ₹240,000.00 per year

Benefits:

• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person