Roles and Responsibilities : Upselling of food & beverages, Customer handling, Guest Service/ guest interaction, Order taking, Stock inventory, Ensuring front area and back area well stocked with required items, Upkeeping of the outlet, Adhering brand standard, Product Knowledge, etc. * Responding efficiently to customer complaints * Maintain quality & Consistency of guest experience *Actively manage the operations * Coordinate with FOH & BOH for in house operations * Maintaining a positive working culture for all team members * Regularly check the quality and the day dots of products * organize the shifts * Make sure the safety regulations are followed up in the outlet * To make sure the outlet & washrooms are hygiene & clean * To make sure the stock requisition is placed before the time given * To make sure the cash deposition is done on the given days * To make sure the joining formalities and salaried accounts are done for new joined staff * Ensure the equipment's are working in good condition and maintained properly * To make sure the display is as per the standards * To make sure all the lights and music is on when operational * To make sure to upload the product status every day on cug mobile * To make sure all the name tags are available in outlet * To make sure upselling is being done in outlet Roles and Responsibilities Desired Candidate Profile : Hotel Management Diploma or Degree Mandatory, Good Communication skills, Age group between 19 to 30 Budgeted salary: 2.40 LPA -3 LPA Job Types: Full-time, Permanent Pay: ₹240,000.00 - ₹300,000.00 per year Benefits: Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Work Location: In person Application Deadline: 20/08/2025 Expected Start Date: 03/08/2025
Roles and Responsibilities : Upselling of food & beverages, Customer handling, Guest Service/ guest interaction, Order taking, Stock inventory, Ensuring front area and back area well stocked with required items, Upkeeping of the outlet, Adhering brand standard, Product Knowledge, etc. * Responding efficiently to customer complaints * Maintain quality & Consistency of guest experience *Actively manage the operations * Coordinate with FOH & BOH for in house operations * Maintaining a positive working culture for all team members * Regularly check the quality and the day dots of products * organize the shifts * Make sure the safety regulations are followed up in the outlet * To make sure the outlet & washrooms are hygiene & clean * To make sure the stock requisition is placed before the time given * To make sure the cash deposition is done on the given days * To make sure the joining formalities and salaried accounts are done for new joined staff * Ensure the equipment's are working in good condition and maintained properly * To make sure the display is as per the standards * To make sure all the lights and music is on when operational * To make sure to upload the product status every day on cug mobile * To make sure all the name tags are available in outlet * To make sure upselling is being done in outlet Roles and Responsibilities Desired Candidate Profile : Hotel Management Diploma or Degree Mandatory, Good Communication skills, Age group between 19 to 30 Budgeted salary: 2.40 LPA -3 LPA Job Types: Full-time, Permanent Pay: ₹240,000.00 - ₹300,000.00 per year Benefits: Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Work Location: In person Application Deadline: 20/08/2025 Expected Start Date: 03/08/2025
Roles and Responsibilities : Team Member will play a crucial role in delivering an outstanding customer experience. From product knowledge to ensuring quick and friendly service, will be the backbone of store operations. This role requires energy, teamwork, and a passion for great service. Key Responsibilities: 1. Product Knowledge *Carries good product knowledge and should be able to explain all products to customers. *Maintain consistency in serving size, right packing and smallware use. *To adhere to strict food safety, hygiene and grooming standards. *Cupcake icing knowledge is a must for all team members. 2. Customer Service & Order Fulfilment *Greet customers warmly and take orders efficiently. *Ensure order accuracy and timely service. *Handle customer inquiries and feedback professionally. 3. Store Operations & Maintenance *Maintain cleanliness in the dining, and workstation areas. *Assist in stocking inventory and managing supplies. *Follow all safety and sanitation protocols. *Follow the opening/closing checklist, wastage sheet daily. *Paying attention to every aspect of service- from cleanliness to presentation. *Responsible to maintain all smallware and equipment’s. 4. Teamwork & Efficiency *Work collaboratively with the team to ensure smooth operations. *Assist colleagues during peak hours to maintain speed of service. *Follow instructions from managers and supervisors effectively. *To carry out any job assigned by the Supervisor/Outlet manager *Each team member is expected to maintain a low ego, understanding that we all play a vital role in preserving and expanding our brand. Job Types: Full-time, Permanent Pay: ₹216,000.00 - ₹240,000.00 per year Benefits: Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Work Location: In person
Roles and Responsibilities : As a part of our Store Operations team, you will play a key role in delivering exceptional customer experiences while supporting smooth day-to-day outlet operations. This position is open to both Team Members and Supervisory-level , with responsibilities assigned based on role, experience, and business needs. The role requires strong product knowledge, teamwork, operational discipline, and a passion for service excellence. Key Responsibilities: 1. 1. Product Knowledge & Quality Standards Maintain strong knowledge of all products and confidently explain them to customers. Ensure consistency in portion sizes, serving standards, packaging, and use of smallware. Adhere strictly to food safety, hygiene, grooming, and quality SOPs. Cupcake icing knowledge is mandatory for all operational staff. Follow recipes, SOPs, and presentation standards with accuracy at all times. 2. Customer Service & Order Fulfilment Greet customers warmly and handle orders efficiently and accurately. Ensure timely service and correct order fulfillment. Address customer queries and feedback professionally. Double-check orders before serving to avoid errors. Promote upselling and cross-selling to enhance customer experience and sales. 3. Store Operations & Maintenance Maintain cleanliness across dining areas, workstations, storage, and equipment. Follow opening and closing checklists and complete wastage sheets daily. Assist with stocking, inventory handling, and monitoring expiry labels. Ensure proper care and maintenance of all smallware and equipment. Maintain a safe and hygienic working environment at all times. 4. Teamwork, Leadership & Efficiency Work collaboratively to ensure smooth store operations. Support team members during peak hours to maintain service speed. Follow instructions from Supervisors and Outlet Managers. Carry out any task assigned by the Supervisor or Outlet Manager. Supervisory roles will additionally: Lead by example and guide team members. Conduct daily briefings and shift handovers. Monitor team performance, behavior, punctuality, and attendance. Conduct one-on-one discussions and evaluate team members during probation. 5. Adaptability & Attitude Be flexible in handling multiple operational tasks. Willing to adjust to changing schedules, customer flow, and outlet requirements. Open to learning new processes and supporting different roles when required. Maintain a positive attitude in dynamic or challenging situations. Maintain a low ego and strong team-first mindset, understanding that every role contributes to brand growth. 6. Sales, Inventory & Cost Control Support daily sales targets and performance improvements. Monitor and minimize wastage; use resources efficiently. Assist with inventory ordering, stock audits, and packaging control. Execute store-level promotions and marketing initiatives as guided. Maintain strong understanding of menu items and serving SOPs. 7. Financial Awareness & Compliance Ensure accurate billing and responsible handling of cash, cards, POS, and delivery orders. Follow company policies for discounts, offers, and complimentary items. Report any discrepancies in cash, billing, or inventory immediately. Ensure compliance with company policies, food safety standards, and legal regulations. Highlight operational, safety, or compliance issues to management in a timely manner. Job Types: Full-time, Permanent Pay: ₹250,000.00 - ₹480,000.00 per year Benefits: Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Work Location: In person
Roles and Responsibilities : As a part of our Store Operations team, you will play a key role in delivering exceptional customer experiences while supporting smooth day-to-day outlet operations. This position is open to both Team Members and Supervisory-level , with responsibilities assigned based on role, experience, and business needs. The role requires strong product knowledge, teamwork, operational discipline, and a passion for service excellence. Key Responsibilities: 1. 1. Product Knowledge & Quality Standards Maintain strong knowledge of all products and confidently explain them to customers. Ensure consistency in portion sizes, serving standards, packaging, and use of smallware. Adhere strictly to food safety, hygiene, grooming, and quality SOPs. Cupcake icing knowledge is mandatory for all operational staff. Follow recipes, SOPs, and presentation standards with accuracy at all times. 2. Customer Service & Order Fulfilment Greet customers warmly and handle orders efficiently and accurately. Ensure timely service and correct order fulfillment. Address customer queries and feedback professionally. Double-check orders before serving to avoid errors. Promote upselling and cross-selling to enhance customer experience and sales. 3. Store Operations & Maintenance Maintain cleanliness across dining areas, workstations, storage, and equipment. Follow opening and closing checklists and complete wastage sheets daily. Assist with stocking, inventory handling, and monitoring expiry labels. Ensure proper care and maintenance of all smallware and equipment. Maintain a safe and hygienic working environment at all times. 4. Teamwork, Leadership & Efficiency Work collaboratively to ensure smooth store operations. Support team members during peak hours to maintain service speed. Follow instructions from Supervisors and Outlet Managers. Carry out any task assigned by the Supervisor or Outlet Manager. Supervisory roles will additionally: Lead by example and guide team members. Conduct daily briefings and shift handovers. Monitor team performance, behavior, punctuality, and attendance. Conduct one-on-one discussions and evaluate team members during probation. 5. Adaptability & Attitude Be flexible in handling multiple operational tasks. Willing to adjust to changing schedules, customer flow, and outlet requirements. Open to learning new processes and supporting different roles when required. Maintain a positive attitude in dynamic or challenging situations. Maintain a low ego and strong team-first mindset, understanding that every role contributes to brand growth. 6. Sales, Inventory & Cost Control Support daily sales targets and performance improvements. Monitor and minimize wastage; use resources efficiently. Assist with inventory ordering, stock audits, and packaging control. Execute store-level promotions and marketing initiatives as guided. Maintain strong understanding of menu items and serving SOPs. 7. Financial Awareness & Compliance Ensure accurate billing and responsible handling of cash, cards, POS, and delivery orders. Follow company policies for discounts, offers, and complimentary items. Report any discrepancies in cash, billing, or inventory immediately. Ensure compliance with company policies, food safety standards, and legal regulations. Highlight operational, safety, or compliance issues to management in a timely manner. Job Types: Full-time, Permanent Pay: ₹250,000.00 - ₹480,000.00 per year Benefits: Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Work Location: In person
Roles and Responsibilities : As a Team Member, you will play a crucial role in delivering an outstanding customer experience. From product knowledge to ensuring quick and friendly service, you will be the backbone of store operations. This role requires energy, teamwork, and a passion for great service. Key Roles and Responsibilities 1. Product Knowledge · Carries good product knowledge and should be able to explain all products to customers. · Maintain consistency in serving size, right packing and smallware use. · To adhere to strict food safety, hygiene and grooming standards. · Cupcake icing knowledge is a must for all team members. 2. Customer Service & Order Fulfilment · Greet customers warmly and take orders efficiently. · Ensure order accuracy and timely service. · Handle customer inquiries and feedback professionally. 3. Store Operations & Maintenance · Maintain cleanliness in the dining, and workstation areas. · Assist in stocking inventory and managing supplies. · Follow all safety and sanitation protocols. · Follow the opening/closing checklist, wastage sheet daily. · Paying attention to every aspect of service- from cleanliness to presentation. · Responsible to maintain all smallware and equipment’s. 4. Teamwork & Efficiency · Work collaboratively with the team to ensure smooth operations. · Assist colleagues during peak hours to maintain speed of service. · Follow instructions from managers and supervisors effectively. · To carry out any job assigned by the Supervisor/Outlet manager · Each team member is expected to maintain a low ego, understanding that we all play a vital role in preserving and expanding our brand. 5 . Adaptability · Be flexible in handling multiple tasks as per operational needs. · Willing to adjust to changes in work schedules, customer flow, and outlet requirements. · Open to learning new processes and supporting different roles when required. · Maintain a positive attitude in dynamic or challenging situations. 6. Attention to Detail · Follow recipes, SOPs, and quality standards with accuracy. · Ensure correct portion sizes, presentation, and packaging at all times. · Double-check customer orders before serving to avoid errors. · Keep workstations organized and monitor expiry labels, storage, and cleanliness. 7. Basic Financial Awareness · Ensure accurate billing and handle cash/card transactions responsibly. · Follow company guidelines on discounts, offers, and complimentary items. · Be mindful of minimizing wastage and using resources efficiently. · Report any discrepancies in cash, billing, or inventory to supervisors promptly. Job Types: Full-time, Permanent Pay: ₹200,000.00 - ₹240,000.00 per year Benefits: Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Work Location: In person
Roles and Responsibilities : As a Team Member, you will play a crucial role in delivering an outstanding customer experience. From product knowledge to ensuring quick and friendly service, you will be the backbone of store operations. This role requires energy, teamwork, and a passion for great service. Key Roles and Responsibilities 1. Product Knowledge · Carries good product knowledge and should be able to explain all products to customers. · Maintain consistency in serving size, right packing and smallware use. · To adhere to strict food safety, hygiene and grooming standards. · Cupcake icing knowledge is a must for all team members. 2. Customer Service & Order Fulfilment · Greet customers warmly and take orders efficiently. · Ensure order accuracy and timely service. · Handle customer inquiries and feedback professionally. 3. Store Operations & Maintenance · Maintain cleanliness in the dining, and workstation areas. · Assist in stocking inventory and managing supplies. · Follow all safety and sanitation protocols. · Follow the opening/closing checklist, wastage sheet daily. · Paying attention to every aspect of service- from cleanliness to presentation. · Responsible to maintain all smallware and equipment’s. 4. Teamwork & Efficiency · Work collaboratively with the team to ensure smooth operations. · Assist colleagues during peak hours to maintain speed of service. · Follow instructions from managers and supervisors effectively. · To carry out any job assigned by the Supervisor/Outlet manager · Each team member is expected to maintain a low ego, understanding that we all play a vital role in preserving and expanding our brand. 5 . Adaptability · Be flexible in handling multiple tasks as per operational needs. · Willing to adjust to changes in work schedules, customer flow, and outlet requirements. · Open to learning new processes and supporting different roles when required. · Maintain a positive attitude in dynamic or challenging situations. 6. Attention to Detail · Follow recipes, SOPs, and quality standards with accuracy. · Ensure correct portion sizes, presentation, and packaging at all times. · Double-check customer orders before serving to avoid errors. · Keep workstations organized and monitor expiry labels, storage, and cleanliness. 7. Basic Financial Awareness · Ensure accurate billing and handle cash/card transactions responsibly. · Follow company guidelines on discounts, offers, and complimentary items. · Be mindful of minimizing wastage and using resources efficiently. · Report any discrepancies in cash, billing, or inventory to supervisors promptly. Job Types: Full-time, Permanent Pay: ₹200,000.00 - ₹240,000.00 per year Benefits: Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Work Location: In person