State Head - Gujarat

State Head Gujarat Region (Ahmedabad)

Location: Ahmedabad, Gujarat

About the Role

We are seeking a dynamic and results-driven State Head Gujarat Region to lead one of India's leading players in the Facilities Management industry. This role is essentially a State Head position that combines 70% Business Development and 30% Operations, with P&L responsibility.

If you are a strategic thinker with strong B2B experience in the service industry (preferably FM) and proven leadership in scaling business across regions, we want to hear from you.

Experience:

Preferred 15 to 20 Years of experience in overseeing and managing all aspects of facility management services across multiple sites. This includes strategic planning, service delivery, budgeting, team leadership, client relationship management, compliance, and driving operational excellence.

Eligibility Criteria:

Minimum of 15 years of experience in facility management or any client centric service industry, with at least 5 years in a leadership role managing multiple sites or regions.

Roles & Responsibilities:

1. Business Development & Market Expansion

o Collaborate with the business development team to acquire new clients and convert leads into long-term contracts.

o Support site due diligience, proposal creation, client presentations, and negotiations, especially for large or strategic deals in the Gujarat region.

2. P&L and Business Leadership

o Lead overall business performance for the Gujarat region, with full accountability for revenue, profitability, and cost control.

o Develop and execute region-specific strategies aligned with organizational growth targets.

3. Client Retention & Account Farming

o Ensure strong relationships with key clients, acting as the senior escalation point and maintaining client satisfaction.

o Drive account farming by identifying opportunities to expand services within existing clients, improving wallet share and contract value.

4. Service Excellence & Compliance Oversight

o Oversee high-quality service delivery across all sites, ensuring adherence to SLAs, SOPs, and statutory norms.

o Promote operational discipline, safety culture, and continuous improvement in service performance.

5. Team Management & Stakeholder Collaboration

o Lead and develop a regional team across operations, site management, and support functions.

o Coordinate with internal departments (HR, Finance, Procurement, etc.) and external vendors to enable smooth operations and people management.

Skills & Competencies:

1. Strong leadership and people management skills

2. Deep knowledge of facility management operations, maintenance, soft and technical services

3. Client-focused with strong problem-solving skills.

4. Familiarity with regulatory compliance and industry standards (ISO, OSHA, etc.).

5. Proficient in facility management systems and MS Office tools