Starbucks Barista

Starbucks Barista Roles & Responsibilities (for Your Resort Café)1. Beverage Preparation & Quality

• Prepare coffee, tea, and specialty beverages (hot and cold) to Starbucks-level standards.
• Follow precise recipes, measurements, and presentation guidelines for consistency.
• Maintain quality control of every drink served — correct temperature, texture, and flavor balance.
• Handle grinders, espresso machines, blenders, and brewing equipment safely and efficiently.

2. Customer Service Excellence

• Deliver warm, personalized, and memorable guest service, in line with resort hospitality standards.
• Engage with guests — remember frequent visitors’ preferences, upsell specials, and promote loyalty.
• Handle guest complaints or special requests calmly and professionally.
• Maintain a welcoming and energetic café atmosphere that reflects the resort’s image.

3. Cleanliness & Hygiene

• Keep all workstations, counters, and equipment spotless during and after shifts.
• Follow FSSAI / hygiene protocols, including regular sanitization.
• Ensure food safety standards (proper milk storage, expiration checks, waste management).

4. Inventory & Stock Management

• Monitor stock levels of coffee beans, milk, syrups, and consumables.
• Report shortages or reorder needs to the store or purchase department.
• Rotate stock (FIFO method) to maintain freshness and reduce wastage.

5. Teamwork & Communication

• Coordinate with kitchen, front office, and service staff to manage guest orders smoothly.
• Support colleagues during rush hours — multitasking efficiently.
• Communicate clearly with supervisors about guest feedback, maintenance issues, or operational needs.

6. Brand & Presentation Standards

• Ensure all drink presentations and displays (pastry, snacks) follow Starbucks-style branding and resort elegance.
• Maintain professional grooming and uniform at all times.
• Adhere to the “Starbucks Service Promise”: Make every guest feel seen, appreciated, and valued.

7. Upselling & Revenue Contribution

• Promote high-margin items (cold brews, frappes, desserts, combos).
• Suggest add-ons (“Would you like to try our almond croissant with your latte?”).
• Contribute to resort café sales targets.

8. Training & Learning

• Participate in regular training on new beverages, equipment, and guest interaction.
• Learn resort-wide offerings to cross-sell rooms, spa, and banquet facilities to café guests.

9. Operational Duties

• Handle POS billing, cash reconciliation, and order accuracy.
• Assist in daily café opening and closing checklists.
• Help with menu display updates (digital or physical boards).

* Recommended Café Staffing Structure (for a Resort Setting)PositionCountKey FocusHead Barista / Café Supervisor1Oversees operations, quality, and staff trainingBarista (Senior)1–2Beverage preparation, service excellenceBarista (Junior / Trainee)1–2Support prep, cleaning, and guest assistanceCafé Attendant / Server1Guest seating, serving, and billing assistance

Would you like me to prepare a detailed Job Description (JD) for “Barista – Ashirwad Club Resort Café (Starbucks Concept)” that you can use for hiring or staff training?
It can include qualifications, key skills, and evaluation criteria.

You said:YESChatGPT said:

Perfect Here’s a detailed Job Description (JD) for a
Barista – Ashirwad Club Resort Café (Starbucks Concept)
— designed specifically for your resort environment.

Job Title: Barista

Department: Food & Beverage – Café Division
Location: Ashirwad Club Resort, Jamnagar
Reports To: Café Supervisor / F&B Manager

Job Purpose

To prepare and serve high-quality Starbucks-style coffee and beverages while delivering exceptional guest service that reflects the warmth and hospitality of Ashirwad Club Resort. The Barista will maintain beverage consistency, cleanliness, and guest satisfaction standards in a fast-paced café environment.

Key Responsibilities1. Beverage Preparation & Quality

• Prepare and serve all coffee, tea, and specialty beverages following standardized Starbucks-style recipes.
• Operate espresso machines, grinders, blenders, and brewing equipment safely and efficiently.
• Maintain beverage consistency in flavor, presentation, and temperature.
• Ensure all ingredients (milk, syrups, beans) are fresh and stocked properly.

2. Guest Service Excellence

• Provide prompt, friendly, and personalized service to resort guests.
• Understand guest preferences and recommend drinks or food pairings accordingly.
• Handle guest complaints professionally and report major issues to the Café Supervisor.
• Ensure a pleasant and inviting café ambiance at all times.

3. Hygiene & Cleanliness

• Maintain cleanliness of all counters, machines, utensils, and the café area.
• Follow FSSAI food safety and hygiene standards.
• Handle food and beverage items with care to prevent contamination.
• Dispose of waste responsibly and participate in daily cleaning routines.

4. Sales & Upselling

• Promote café special beverages, desserts, and combo offers to increase sales.
• Accurately handle POS billing, cash, and digital payments.
• Assist in achieving daily and monthly café revenue targets.

5. Inventory & Stock Management

• Track daily consumption of coffee, milk, and consumables.
• Report shortages and assist in stock rotation (FIFO method).
• Support the store team during monthly stock counts.

6. Teamwork & Communication

• Coordinate effectively with kitchen, service, and purchase departments.
• Support team members during busy hours and maintain positive communication.
• Attend daily briefings and follow instructions from supervisors and management.

Qualifications & Requirements

• Minimum 12th Pass / Diploma in Hotel Management preferred.
• 1–2 years’ experience as a Barista / Café Staff (Starbucks, CCD, Barista, or similar setup preferred).
• Strong knowledge of espresso-based beverages, brewing methods, and café equipment.
• Excellent communication and interpersonal skills.
• Positive attitude, grooming standards, and punctuality are must.

Key Skills

• Espresso & Latte Art Skills ☕
• Customer Service & Upselling
• Team Coordination
• Hygiene & Food Safety Knowledge
• Time Management
• POS & Billing System Handling

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹28,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Food provided
• Leave encashment
• Provident Fund

Work Location: In person