Staff Site Reliability Engineer

Greenlight is the leading family fintech company on a mission to help parents raise financially smart kids. We proudly serve more than 6 million parents and kids with our award-winning banking app for families. With Greenlight, parents can automate allowance, manage chores, set flexible spend controls, and invest for their family s future. Kids and teens learn to earn, save, spend wisely, and invest. At Greenlight, we believe every child should have the opportunity to become financially healthy and happy. It s no small task, and that s why we leap out of bed every morning to come to work. Because creating a better, brighter future for the next generation depends on it. As we continue building and scaling our cloud-native systems and services, we are looking for a Staff Site Reliability Engineer to help keep our projects running smoothly. Technologies we use: AWS MySQL, DynamoDB, Redis GitHub Actions for CI pipelines Kubernetes (specifically EKS) Ambassador, Helm, Argo CD, LinkerD REST, gRPC, graphQL React, Redux, Swift, Node.js, Kotlin, Java, Go, Python Datadog, Prometheus What you will be doing: Acting as a conduit between product development and platform engineering teams to ensure services meet defined SLA. Help identify Service Level Indicators (SLI) and define Service Level Objectives (SLO) to assess the stability and reliability of all our applications. Continuously influence our engineering practices to consistently improve our MTTR from production incidents. Working to bring efficiency and standardization to our incident command practices and norms. Collaborating cross-functionally to ensure our CI/CD pipeline is efficient and automated. Accountable for metrics and monitoring of team services in production providing data and transparency that helps to track SLOs for a product. Enhancing existing services and applications to increase availability, reliability, and scalability in a microservices environment. Building and improving engineering tooling, process, and standards to enable faster, more consistent, more reliable, and highly repeatable application delivery. What you need to bring: At least 5 years of previous experience working as an SRE and overall Platform and engineering experience of more than 9 years. History of working on a large scale product in either Java or Node. Experience implementing monitoring and alerting for services and establishing SLOs for services. (We use Datadog and Prometheus, but other tool experiences are fine.) Strong understanding of working in a cloud-native ecosystem (We use AWS, but we ll consider other cloud experience). Knowledge of building / troubleshooting / maintaining CI/CD pipelines (we use Github Actions and runners along with Argo CD, but will consider experience with other CI/CD tooling) Previous experience working with Terraform is a plus! Who we are: It takes a special team to aim for a never-been-done-before mission like ours. We re looking for people who love working together because they know it makes us stronger, people who look to others and ask, How can I help? and then How can we make this even better? If you re ready to roll up your sleeves and help parents raise a financially smart generation, apply to join our team. Greenlight is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, color, national origin, gender, gender identity or expression, sexual orientation, religion, physical or mental disability, medical condition (including pregnancy, childbirth, or medical condition related to pregnancy or childbirth), genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.