Job
Description
Position Summary... As a part of the Accounts team, you will be focused on driving a seamless User Registration and Login experience. You will simplify and enhance customer login experience by enabling different modes of identifying customers across Store and ecommerce and also providing state of the art login mechanisms to promote a seamless login experience. You will do all this while keeping in mind the need to maintain the highest standards of user trust and security, ensuring user privacy and being compliant to international laws for user consent and information sharing. You will be working very closely with some brilliant product, design and technology minds that shape consumer behaviours which will eventually drive brand loyalty to Walmart. What youll do... About Team As a part of the Accounts team within the International Technology organization, you will be a part of a team that works across managing User Registration, Login and User Security across different markets building features and capabilities that form the cornerstone of enabling a seamless Walmart shopping experience. What You will Do Identifying product driven solutions to drive scalable, sustainable & high velocity growth at each stage of the customers lifecycle across all of Walmarts international markets. Collaborate extensively with international market stakeholders to define a coherent backlog to build a state of the art user identification and authentication systems. Coordinate with team of product managers and analysts to plan and deliver the roadmap to meet business objectives. Work closely with other product managers to help define product requirement definitions, identification of key metrics, research, metrics analysis. Work with other analysts, engineering, design, and other Walmart partners to define the data requirements, measurement methodologies and influence UX for all customer engagement initiatives. Work with Business team to get the right set of requirements prioritized and assist them in identifying right set of KPIs which can be measured once the Product/feature goes live. Engage key stakeholders, working closely with cross-functional leaders and other product leaders in multiple product areas to build enthusiasm for the product vision. Conduct industry and competitive analysis to understand the emerging seller and customer behaviour trends in ecommerce industry to identify new opportunities. Conduct customer research to define customer segments and identify needs to inform product roadmap. Manage project ambiguity, complexity, and interdependencies in an organized and structured way and willing to do what it takes to make our product successful. Our Ideal Candidate Our ideal candidate is a customer-centric, fluent in analytics, design thinker, self- motivated individual focused on solving customer problems. They have a strong sense of product ownership coupled with a strong passion for technology and innovation. They are excellent communicators and build strong cross-functional relationships, internally and externally. They are results-oriented and demonstrates a strong bias for action. Good communication and presentation skills is a must have taking into consideration the business team and core team members across multiple geographies. What You Will Bring Bachelors degree in Computer Science, engineering, or related field. MBA from a premium institute will be an added advantage. 6 to 8 years of experience in Product management. Experience in handling user accounts and security on eCommerce platforms would be strong plus. Exposure to marketplace models, omni-channel experience would be an added advantage. Exposure to user authentication protocals like Oauth 2.0, SAML, etc. is a bug plus. Domain knowledge of understanding user behaviours, ecommerce, omni-channel retail, customer lifecycle orchestration, marketing technology would be a big plus. An entrepreneurial drive and demonstrated ability to drive stretch goals in an innovative and fast-paced environment while building scalable solutions across different geographies. Ability to leverage a variety of techniques to influence various team members and stakeholders being deeply familiar with quantitative, qualitative, market research and experimentation. Strong oral and written communication skills are crucial, proven ability to influence others internally and externally. Working with distributed teams across different geographies is desirable. Sound business judgment as well as ability to think clearly, analyze quantitatively, problem-solve, scope technical requirements, and prioritize Must be able and willing to think and act strategically and tactically About Walmart Global Tech . . Flexible, hybrid work . Benefits . Belonging . . Equal Opportunity Employer Walmart, Inc., is an Equal Opportunities Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions - while being inclusive of all people. Minimum Qualifications... Minimum Qualifications:Bachelor of Science and 5 years product management experience OR Master of Science and 2 years product management experience. Preferred Qualifications... Primary Location... BLOCK- 1, PRESTIGE TECH PACIFIC PARK, SY NO. 38/1, OUTER RING ROAD KADUBEESANAHALLI, , India
