Staff Product Manager

About Chargebee: Chargebee is a subscription billing and revenue management platform powering some of the fastest-growing brands around the world today, including Calendly, Hopin, Pret-a-Manger, Freshworks, Okta, Study.com, and others. Thousands of SaaS and subscription-first businesses process over billions of dollars in revenue every year through the Chargebee platform. Headquartered in San Francisco, USA, the 500+ team members work remotely throughout the world, including India, the Netherlands, Paris, Spain, Australia, and the USA. Chargebee has raised over $480 million in capital and is funded by Accel, Tiger Global, Insight Partners, Steadview Capital, and Sapphire Ventures. Chargebee is on a mission to push the boundaries of subscription revenue operations for every customer and prospective business on a recurring revenue model. The team builds high-quality and innovative software to enable customers to grow their revenues powered by the state-of-the-art subscription management platform. Job Summary: As a Staff Product Manager at Chargebee, you will lead high-impact initiatives across AI-powered billing agents and core subscription management capabilities. This role involves owning next-generation AI innovations while taking deep responsibility for subscription workflows. Working closely with engineering, GTM, and customer-facing teams, you will deliver solutions that address complex billing challenges, drive adoption, and unlock new business opportunities. Key Responsibilities: - Lead high-impact initiatives across AI-powered billing agents and core subscription management capabilities. - Collaborate with engineering, GTM, and customer-facing teams to deliver solutions for complex billing challenges. - Drive adoption of new solutions and enable new business opportunities. - Own next-generation AI innovations and subscription workflows. - Clearly communicate functional requirements to engineering for end-to-end feature delivery. - Manage high-volume voice of customer (VOC) for an at-scale product. - Cultivate a customer-centric and commercial approach while working closely with engineers. - Thrive in a fast-paced and sometimes ambiguous environment. Qualifications Required: - 4-8+ years of SaaS product management experience in a leading SaaS company. - Experience in building or working with AI-powered products or AI agents with a strong interest in leveraging AI for transformation. - Ability to understand various billing concepts deeply and propose solutions for winning new business. - Proficiency in writing and communicating functional requirements clearly to engineering. - Proven track record of end-to-end feature delivery by coordinating with all stakeholders. - Experience managing high-volume voice of customer (VOC) for an at-scale product. - Customer-centric and commercial approach with the ability to collaborate with engineers effectively. If you are ready to contribute to the future of recurring revenue at scale and work in a globally local and curiosity-driven environment, join the Chargebee tribe.,