Job
Description
At EY, you will have the opportunity to shape a career that aligns with your uniqueness, supported by a global network, inclusive environment, and cutting-edge technology to empower you to reach your full potential. Your distinct voice and perspective are valued contributions towards enhancing EY's continuous improvement. Join us to craft an exceptional journey for yourself and contribute towards creating a more efficient working environment for all. As a CyberArk Operations Support Analyst within the Global Managed Service - Privileged Identity and Access Management team, your primary responsibility will involve the day-to-day management of the CyberArk Privileged Access Management (PAM) platform. Your duties will include overseeing the CyberArk infrastructure, monitoring system performance, and delivering initial support to address issues related to privileged account management. An ideal candidate for this role should possess a foundational understanding of cybersecurity principles and demonstrate eagerness to expand their knowledge and expertise within this dynamic field. Key Requirements / Responsibilities: - Administer and maintain the CyberArk PAM solution, which involves managing safes, platforms, and policies. - Monitor the performance and health of the CyberArk environment, promptly addressing alerts and notifications. - Provide initial support for privileged account access issues, including password checkouts, session management, and account onboarding. - Participate in the onboarding process of new accounts into the CyberArk platform, ensuring adherence to security policies and industry best practices. - Collaborate with the cybersecurity team to implement upgrades and enhancements to the CyberArk infrastructure. - Document standard operating procedures, system configurations, and incident reports. - Contribute to the development and delivery of CyberArk user training and awareness programs. - Support internal and external audits by furnishing necessary documentation and evidence related to CyberArk operations. - Stay abreast of the latest CyberArk features, updates, and industry best practices. - Perform routine maintenance tasks such as patching, upgrades, and backups within the CyberArk environment. Preferred Skills: - Fundamental understanding of cybersecurity principles and practices. - Proficiency in Windows and Unix/Linux operating systems. - Knowledge of Active Directory and LDAP is advantageous. - Strong analytical and problem-solving capabilities. - Excellent communication and interpersonal skills. - Ability to thrive in a fast-paced, collaborative environment. - Willingness to embrace learning opportunities and tackle new technological challenges. - Previous experience with CyberArk or other Privileged Access Management (PAM) solutions is beneficial but not mandatory. - Certifications such as CyberArk Defender or Sentry are desirable but not mandatory for entry-level applicants. Education: - A Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field. Work Requirements: - Flexibility for occasional travel. - Availability for on-call support and occasional overtime. - Willingness to work in shifts as necessary. Join EY in our mission to build a better working world, where we strive to create lasting value for clients, people, and society while fostering trust in the capital markets. Our diverse teams, empowered by data and technology across 150+ countries, offer assurance and support clients in their growth, transformation, and operations across various sectors. Through our services spanning assurance, consulting, law, strategy, tax, and transactions, EY teams drive innovation by asking insightful questions to address the complex challenges of today's world.,
