76 Cybersecurity Principles Jobs

Role Overview: You will be assisting in configuring and managing firewalls, VPNs, and other network security appliances. Monitoring network engineering performance to ensure system availability and reliability. Collaborating with senior engineers in troubleshooting and resolving network/security issues and staying updated on the latest security threats, trends, and technologies. Key Responsibilities: - Configuring and installing various network devices and services such as routers, switches, firewalls, load balancers, VPN, and QoS. - Performing network maintenance and system upgrades, including service packs, patches, hotfixes, and security configurations. - Monitoring system resource utilization, trending, and capacity planning. Qualifications Required: - Bachelor's degree in Computer Science, Information Technology, or a related field. - Good understanding of basic networking concepts like TCP/IP, OSI Model, Routing & Switching. - Familiarity with firewalls, IDS/IPS, and endpoint security (certifications like CCNA, or Fortinet NSE1-2 are a plus). - Basic knowledge of cybersecurity principles and practices. - Strong analytical and problem-solving skills. - Willingness to learn and adapt quickly in a fast-paced environment. - Good written and verbal communication skills.,

Urgently Needed! Job Title: Cybersecurity Trainer Company: Shef Solutions LLC Location: Noida, 63 A Job Type: Full-time Requirements: - Relevant experience in cybersecurity training or a related field - Strong knowledge of cybersecurity principles and concepts - Excellent communication and teaching skills What We Offer: - Competitive salary - Opportunities for growth and development - Collaborative team environment If you&aposre passionate about cybersecurity and enjoy teaching, we&aposd love to hear from you! Apply now with your resume and a brief introduction. EMAIL : [HIDDEN TEXT] #Cybersecurity #Trainer #Noida #JobOpening #ShefSolutionsLLC #WorkFromOffice #FullTime #JobVacancy #CareerOpportunity Show more Show less

As an Entry-level SCADA Project Engineer with over 5 years of experience, you will be responsible for designing, integrating, and implementing SCADA systems and industrial automation solutions. Your educational background should include a Bachelors degree in Electrical Engineering, Control Systems, Computer Engineering, or a related field. With a minimum of 3 years of experience in SCADA system design, integration, or industrial automation, you should be proficient in PLC programming using platforms such as Allen Bradley, Siemens, ABB, Schneider, and Emerson. Additionally, you should have expertise in HMI development, alarming, trends, and control logic. A solid understanding of communication protocols like Modbus, DNP3, IEC 61850, OPC, and TCP/IP is necessary for this role. You should also possess knowledge of networking and cybersecurity principles in industrial control systems and have experience in designing control system architecture. Your responsibilities will include testing, commissioning, and troubleshooting automation systems to ensure optimal performance. It is essential to have a background in resolving issues related to automation systems and implementing control system architecture. If you meet the above requirements and are looking to apply your skills in a dynamic work environment, we encourage you to apply for this exciting opportunity.,

NETGEAR is searching for a Lead Software Developer to spearhead the advancement of cutting-edge cybersecurity solutions. In this pivotal position, you will oversee the architecture, design, and implementation of groundbreaking technologies within crucial security spheres, encompassing Secure Access Service Edge (SASE), Next-Generation Firewalls (NGFW), Zero Trust Network Access (ZTNA), Secure Web Gateways (SWG), Virtual Private Networks (VPN), and Software-Defined Wide Area Networks (SD-WAN). As the Lead Software Developer, your primary duty will involve formulating and crafting core software modules that drive secure, scalable, and high-performance network solutions. This role is a hybrid one, requiring your presence onsite at our Bangalore office for three days a week. Responsibilities: - Lead the design, development, and optimization of software modules for next-generation cybersecurity solutions, including SASE, NGFW, ZTNA, SWG, VPN, and SD-WAN. - Influence design choices and contribute to the overarching technical trajectory of the cybersecurity platform. - Ensure the scalability, performance, and security of software components through meticulous design and comprehensive testing. - Mentor and guide junior and mid-level developers, advocating for best practices in coding, design, and the software development lifecycle. - Conduct code evaluations, contribute to technical documentation, and bolster continuous integration and deployment processes. - Stay abreast of industry trends, emerging technologies, and evolving security risks to uphold the product's competitiveness and security. - Tackle intricate technical challenges and deliver prompt resolutions in both development and production settings. Required Qualifications: - Bachelor's degree in computer science, Engineering, or a related technical field. - 8+ years of hands-on Networking, Cloud, and security software development experience, with a robust background in systems programming, networking, or security-related domains. - Experience working on enterprise-grade cybersecurity products or network infrastructure solutions. - Profound expertise in network technologies like SD-WAN, VPNs, NGFW, SWG, ZTNA, and SASE. - Demonstrated experience in designing and constructing scalable, high-performance software solutions in intricate, dispersed environments. - Proficiency in cloud-native architectures, microservices, and containerization technologies such as Docker and Kubernetes. - Proficiency in programming languages like C, C++, Go, Rust, or Python. - Sound comprehension of cybersecurity principles, networking protocols, and secure software development practices. - Strong analytical skills and the ability to steer technical discussions and make prudent architectural decisions. - Excellent communication and collaboration capabilities, with a knack for working effectively across teams and nurturing junior developers. Preferred Qualifications (optional): - Familiarity with CI/CD pipelines, automation tools, and contemporary DevOps practices. - Contributions to open-source security or networking undertakings.,

Summary We are seeking a highly motivated and experienced Senior Analyst to join our Third Party IT Risk Management team. This role is responsible for identifying, assessing, and mitigating information technology risks associated with our third-party relationships. The ideal candidate will possess a strong understanding of IT risk management frameworks, cybersecurity principles, and relevant regulatory requirements. You will play a crucial role in protecting our organization's data and systems by ensuring our vendors and partners adhere to our security standards. Detailed Description Performs tasks such as, but not limited to, the following: Vendor Risk Assessment: Conduct comprehensive IT risk assessments of new and existing third-party vendors. This includes evaluating their security policies, procedures, and controls against industry best practices and our internal security requirements. Due Diligence: Perform initial and ongoing due diligence on third-party vendors to ensure their security posture remains strong throughout the vendor lifecycle. Contract Review: Collaborate with legal and procurement teams to review and negotiate IT security-related clauses in third-party contracts and agreements. Continuous Monitoring: Implement and manage a continuous monitoring program to track the security performance of critical vendors. This includes analyzing security ratings, vulnerability reports, and incident notifications. Incident Response: Act as a key point of contact for any security incidents involving third-party vendors. This includes coordinating response efforts and ensuring timely resolution. Reporting: Develop and maintain risk dashboards and reports for senior management, providing a clear view of the third-party risk landscape. Policy and Procedure Development:Contribute to the development and enhancement of our third-party IT risk management policies, standards, and procedures Knowledge/Skills/Competencies Education: Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or a related field. Experience: 10-15 years of experience in IT risk management, cybersecurity, or a related field, with a specific focus on third-party risk management. Framework Knowledge: In-depth knowledge of IT risk management frameworks such as NIST (800-53, CSF), ISO 27001, and COBIT. Regulatory Familiarity: Understanding of relevant data privacy and protection regulations (e.g., GDPR, CCPA). Technical Skills: Proficiency with third-party risk management tools and platforms. Strong understanding of network security, cloud security, application security, and data protection principles. Experience with security assessment methodologies and tools. Soft Skills: Excellent analytical and problem-solving skills. Strong written and verbal communication skills, with the ability to effectively communicate technical concepts to both technical and non-technical audiences. Proven ability to manage multiple projects and priorities in a fast-paced environment. Strong interpersonal skills with the ability to build and maintain effective working relationships with internal and external stakeholders. Physical Demands Duties of this position are performed in a normal office environment. Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required. Typical Experience Certifications: Professional certifications such as CRISC, CISM, CISA, or CISSP are highly desirable. Industry Experience: Experience working in a manufacturing, and regulated industry (e.g., finance, healthcare) is a plus. Typical Education Education: Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or a related field. Experience: 10-15 years of experience in IT risk management, cybersecurity, or a related field, with a specific focus on third-party risk management. Notes This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. We are counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, contributing to a better working world for all. As a Senior (Cyber Threat Intelligence) at EY, you will be responsible for providing strategic, technical, and operational intelligence by leveraging multiple intelligence collection sources. You will conduct analysis and produce finished Cyber Threat Intelligence to meet client requirements. Collaboration with other EY Services offerings such as Security Operations Center (SOC), Vulnerability Management (VM), Threat Hunting, and other cybersecurity-focused teams is essential. Your role as a CTI Analyst involves maintaining awareness of clients" environments to influence a strong security posture as their trusted advisor. You will review open source, third-party, and proprietary threat information, enriching it with contextual analysis to produce strategic intelligence. A significant portion of your time will be spent analyzing threats to the client environment to support senior decision-makers. To succeed in this role, you should possess the following skills and attributes: - Strong technical writing skills with attention to detail - Ability to triage alerts quickly and compile them into finished intelligence reports - Experience in analytical tradecraft, critical thinking, and bias removal from analysis - Understanding of cybersecurity principles and frameworks such as the Diamond Model of Intrusion Analysis and MITRE ATT&CK - Effective communication of complex information in simple terms - Strong decision-making, problem-solving skills, and the ability to balance multiple demands in a fast-paced environment - Deep understanding of cyber threats, excellent analytical skills, and the ability to provide actionable intelligence at a strategic level To qualify for this role, you must have: - 4+ years of intelligence community experience - Understanding of the intelligence lifecycle and interest in detailed trend analysis - Ability to extract essential information from reporting datasets and determine appropriate controls - Experience in generating and briefing strategic threat intelligence reports to senior leadership Preferred candidates will also have: - Bachelor's degree in Information Systems, Computer Science, or related discipline - Strong analytical and critical-thinking skills - Technical certifications such as GIAC Cyber Threat Intelligence (GCTI) or similar - Experience with Cyber Threat Intelligence Platforms or Threat intel monitoring platforms - In-depth knowledge of cyber threat landscapes, threat actors, and attack methodologies - Experience in Security Operations Center, Vulnerability Management, or Threat Hunting teams We are seeking an experienced, self-driven CTI Analyst who can operate independently and contribute to the team's growth. The ideal candidate will focus on continuous learning, improving others, and strengthening the team's analytical tradecraft as part of our Cyber Threat Intelligence Program at EY.,

The role involves translating customer needs into technical systems solutions and leading projects at the architecture level. It requires determining and developing architectural approaches for solutions and conducting business reviews. The ideal candidate should have 8-10 years of experience with a strong technical background in system and applications solution architecture design. Additionally, experience in designing solutions using appropriate platforms and system technologies is essential. A degree in Computer Science and Engineering is preferred. Key responsibilities include analyzing the client's needs and translating them into system and architecture requirements to ensure that the design meets the client's needs. Evaluating the client's system specifications, work practices, and business nature is crucial. Developing a solution concept design in alignment with enterprise architecture and business requirements is also a key aspect of the role. Analyzing the impact of solutions on the client's overall business processes and systems to mitigate business risks is another important responsibility. The ideal candidate for the Cyber Security Architect position should have at least 18 years of IT experience, with 10 years specifically in Cybersecurity Project Experience. Key requirements include proven experience in Cybersecurity architecture, focusing on Threat Hunting, Threat Adversaries, Offensive Security activities, and the Mitre ATT&CK framework. Expertise in delivering enterprise-level defensible security architecture and industry-specific cyber architecture framework for multiple customer projects is essential. In-depth knowledge of cybersecurity principles, practices, technologies, and methodologies is required. Hands-on experience with Cybersecurity tools and technologies such as SIEM platforms, threat intelligence platforms, endpoint detection and response (EDR) solutions, etc., in the past five years is necessary. A strong understanding of offensive security techniques, including penetration testing, Red Teaming, and Ethical Hacking, is also important. Expertise with security compliance and the ability to develop security controls adhering to security frameworks and agile practices for a leading global organization are key requirements. Candidates for this role must possess one or multiple advanced security certifications from accredited bodies, such as Certified Information Systems Security Professional (CISSP), Certified Cloud Security Professional (CCSP), Offensive Security Certified Professional (OSCP), CompTIA Advanced Security Practitioner (CASP+), or Certified Information Security Manager (CISM). The location for this role is Bangalore/Ahmedabad.,

As a Security Analyst, your primary responsibility will involve monitoring and analyzing security events and alerts from various sources to identify potential security incidents or threats. You will be tasked with responding to security incidents by following established protocols, investigating the incident, containing the threat, and initiating appropriate remediation actions to minimize impact and restore normal operations. It will be essential for you to stay updated with the latest threat intelligence, vulnerabilities, and emerging security risks to proactively identify potential threats and take necessary preventive measures. Additionally, you will be responsible for managing the end-to-end lifecycle of security incidents, including documentation, tracking, and reporting of incidents, conducting post-incident analysis, and identifying areas for improvement in security measures. Furthermore, configuring, monitoring, and maintaining security tools such as SIEM systems, IDS/IPS systems, firewalls, and endpoint protection solutions to ensure optimal security posture will be part of your duties. Analyzing and correlating logs and security events to identify patterns, anomalies, and potential security breaches, as well as documenting security incidents, procedures, and policies, will also be crucial aspects of your role. Your involvement in assisting in the development and delivery of security awareness programs, training sessions, and workshops for employees to promote a culture of security and ensure adherence to security best practices will be essential. You will need to actively participate in security assessments, audits, and reviews to identify areas for improvement in security operations, processes, and controls, and suggest and implement enhancements accordingly. Collaborating with teams to establish measurable and specific key results that indicate progress and success towards the objectives will also be a part of your responsibilities. In terms of key skills required, you should have a strong understanding of cybersecurity principles, best practices, and industry standards, proficiency in detecting and analyzing security incidents, familiarity with security tools, and the ability to analyze security logs, network traffic, and system event data. Moreover, your knowledge of threat intelligence sources, network protocols, incident response frameworks, analytical thinking, problem-solving abilities, communication skills, collaboration, time management, adaptability, critical thinking, ethics, integrity, continuous learning, and stress management will be crucial for excelling in this role.,

As a Cloud & IT Security Analyst at Evergent in Hyderabad, your primary responsibility will be to plan and implement security measures to safeguard Evergent's SaaS systems, internal networks, and data platform. You will need to stay updated on the latest information security intelligence to anticipate security breaches and prevent data loss or service interruptions. Your roles and responsibilities will include monitoring and protecting organizational cloud infrastructure and IT systems, conducting security assessments and vulnerability scans, analyzing security logs, investigating potential threats, implementing and maintaining security controls and policies, managing cloud security configurations, responding to and mitigating security incidents, and assisting with annual security audits for compliance frameworks such as PCI-DSS, SSAE18, and GDPR. Furthermore, you will be required to respond to client RFP/RFI regarding Evergent's security. To excel in this role, you must possess knowledge of cloud platforms such as AWS, Azure, and Google Cloud, cybersecurity principles, network security, risk management, and compliance frameworks like NIST and ISO 27001. Familiarity with security tools such as SIEM and IDS/IPS is essential. The ideal candidate will hold certifications like CompTIA Security+, AWS Certified Security - Specialty, (ISC) CCSP, or CISSP. Qualifications and education requirements for this position include a bachelor's degree in computer science or a related field. Preferred candidates will have 4 to 8 years of experience in information technology or security, strong communication skills, and the ability to solve problems with attention to detail. Technical knowledge of UNIX, AIX, Linux, Cisco Network IDS, Cisco Host-based IDS, encryption technologies, SSL, VPN, TCP/IP, DNS, web security architecture, and various security tools is also beneficial. Join Evergent, a global leader in Customer Lifecycle Management, and be part of a dynamic team dedicated to launching new revenue streams and driving digital transformation in the subscription economy.,

As an L1 Security Threat Monitoring Resource, you will play a crucial role in the organization by being responsible for the initial detection, analysis, and response to security incidents and alerts. Your primary duties include monitoring security event feeds and alerts, analyzing security alerts, escalating critical incidents, documenting all activities in compliance with company policies, collaborating with internal teams for timely response, and staying updated on emerging threats and security technologies. You will work closely with senior analysts and engineers to maintain the security posture of the University and mitigate potential threats. Additionally, you will assist in the development of standard operating procedures for threat monitoring and incident response, as well as participate in Security Awareness training, monitoring, and reporting. To qualify for this role, you should have a Bachelor's degree in Computer Science, Information Technology, or a related field. You must possess a strong understanding of networking fundamentals, common security protocols, and familiarity with SIEM platforms. Basic knowledge of cybersecurity principles and practices is essential, along with excellent analytical and problem-solving skills. Effective communication, interpersonal skills, and the ability to work in a fast-paced environment are also required. The ideal candidate should have a minimum of 2 years of experience in a relevant security threat monitoring role. Possessing certifications such as CompTIA Security+, Certified Information Systems Security Professional (CISSP), or Certified Ethical Hacker (CEH) would be advantageous in this position.,

The role of Cybersecurity Specialist based in Chennai is a full-time on-site position where you will be tasked with monitoring and upholding security measures to safeguard computer systems, networks, and information. Your responsibilities will include identifying and mitigating security threats, conducting vulnerability assessments, ensuring adherence to security standards, and crafting security policies. Additionally, you will be required to promptly respond to and handle security incidents, as well as implement security enhancements based on assessment findings. To excel in this role, you should possess knowledge of Cybersecurity principles, vulnerability assessment, and incident response. Proficiency in Network Security, Firewalls, Intrusion Detection Systems (IDS), and Security Information and Event Management (SIEM) tools is essential. An understanding of regulatory compliance requirements such as GDPR, HIPAA, and ISO/IEC 27001 is also crucial. Moreover, skills in programming and scripting languages such as Python, Java, or Bash are highly valued. In addition to technical competencies, strong analytical and problem-solving abilities are key attributes for this role. You should be comfortable working both independently and collaboratively within a team environment. A Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field is required for this position. Possessing relevant certifications such as CISSP, CEH, or CISM would be advantageous.,

The role of Cybersecurity Engineer/Analyst in our Product Security Testing Team is a vital one, where you will play a key role in safeguarding our products and clients and ensuring trust in our security processes. By engaging with development teams throughout the product development lifecycle, you will have the opportunity to influence product design, identify security flaws in applications, and conduct security testing to uphold the security of our products. We are looking for individuals who are committed to delivering results, value data-driven decision-making, have a continuous learning mindset, exhibit a passion for information security, and take pride in their work. To qualify for this position, you should hold a Bachelor's degree in computer science, Cybersecurity, or a related field, along with relevant cybersecurity certifications such as CEH, CCSP, CISSP, OSCP, etc. Additionally, a minimum of 2 years of proven experience in a similar Cybersecurity role is required. A strong understanding of AWS infrastructure, cloud security principles, cybersecurity methodologies, frameworks, and best practices (such as OSI, NIST, OWASP, SANS, PCI, etc) is essential. Knowledge of secure coding principles, experience in code review processes and tools, as well as proficiency in Pen testing, infrastructure scans, and dynamic application security testing methodologies and tools are also highly valued. Familiarity with tools like Invicti, Burpsuite, Traceable API, Checkmarx KICS, Fortify, and Checkmarx is preferred. In this role, you will collaborate with engineers, consultants, and leadership to identify security risks and recommend mitigations within the Secure Development Lifecycle (SDLC). Your responsibilities will include conducting secure code reviews, security testing, and vulnerability triage across various applications, as well as engaging with internal and external customers on security-related projects. You will be expected to analyze test results, document root cause and risk analysis of findings, and work closely with operations and software development teams to address potential weaknesses. Furthermore, staying updated on security best practices, vulnerabilities, and attacker tactics, as well as developing and testing functional security testing strategies for new product security requirements, will be part of your role. Strong analytical and problem-solving skills, excellent written and oral communication abilities, and the capacity to convey complex security concepts to non-technical stakeholders are crucial for success in this position. Your organizational skills, interpersonal capabilities, and commitment to improving the overall security posture of applications and infrastructure will be essential contributions to our team. Additionally, you will be encouraged to suggest enhancements to existing processes and tooling, as well as drive automation initiatives where feasible.,

We are looking for a highly motivated and detail-oriented Cyber Security Intern to join our IT security team. As an intern, you will have the opportunity to gain hands-on experience in protecting digital assets, identifying vulnerabilities, and learning real-world cyber security practices in a professional environment. Your responsibilities will include assisting in monitoring and analyzing security alerts and logs, supporting vulnerability assessments and risk analysis, helping implement and enforce security policies and procedures, conducting research on current cyber threats and trends, assisting with incident response and forensic investigations, testing and evaluating internal security tools and software, documenting security processes, findings, and recommendations, as well as participating in training sessions and security awareness programs. To qualify for this role, you should be currently pursuing a degree in Cyber Security, Computer Science, Information Technology, or a related field. Additionally, you should have a basic understanding of networking, firewalls, and security protocols, familiarity with common operating systems like Windows and Linux, knowledge of cybersecurity principles and practices, strong analytical and problem-solving skills, and excellent communication and teamwork abilities. Preferred skills for this role include familiarity with tools such as Wireshark, Nessus, or Splunk, basic scripting knowledge in Python, Bash, etc., and certifications like CompTIA Security+, CEH (in progress or completed). As a Cyber Security Intern, you will benefit from hands-on experience with real-world cyber security tools and systems, mentorship from experienced professionals, the opportunity to work on impactful projects, and receive a certificate of completion and recommendation based on your performance. This is a full-time, permanent internship with a contract length of 3 months. The position offers paid sick time and follows a day shift schedule. The work location is in person.,

As a candidate for this position, you are expected to have proficiency in languages such as Python, Java, C++, or JavaScript. Additionally, you should possess knowledge of network infrastructure and cybersecurity principles. Your responsibilities will include ensuring precision in coding, system implementation, and documentation. To be eligible for this role, you are required to have a qualification of BCA, MCA, or MSc to teach IT, along with teaching experience. This is a full-time, permanent position that offers benefits such as health insurance and Provident Fund. The work shift is during the day, and the work location is in person. If selected, your expected start date will be 28/05/2025.,

As a Senior Project Manager based in Bangalore (Hybrid mode of work) for a contract duration of 6+ months, you will play a crucial role in a global change/roll out project related to end user computing. Reporting to two important Value Street Directors, namely the Director of IMS and the Director of Enterprise, you will be responsible for ensuring that the project impacts every employee's systems up to the executive level. Your primary responsibilities will include managing internal communication with senior stakeholders and executive levels, overseeing change management processes, and ensuring minimal downtime during the implementation phase. Excellent stakeholder management skills are vital for this role, as you will be required to engage with stakeholders effectively and address their concerns promptly. While experience in retail/supply chain is not a strict requirement, having previous experience in managing global projects similar to this will be beneficial. It is essential that you possess a strong understanding of networking, cybersecurity principles, and cloud technologies. Familiarity with SASE components like SD-WAN, ZTNA, and FWaaS will enable you to make informed decisions throughout the project lifecycle. Proficiency in planning and executing comprehensive testing strategies, including functional, performance, and security testing, is a key requirement for this role. Collaborating closely with stakeholders to prioritize defects and develop plans for addressing them in subsequent phases will be part of your responsibilities. Regular engagement during testing phases will help gather feedback on functionality, usability, and compliance. Your expertise in stakeholder management will be crucial for identifying, analyzing, and engaging stakeholders effectively. Developing communication plans, addressing stakeholder concerns promptly, and ensuring their needs are met will contribute to successful collaboration and support for the SASE implementation.,

Overview WELCOME TO SITA We&aposre the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the worlds air travel industry. You&aposll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big Are you ready to love your job The adventure begins right here, with you, at SITA. About The Role & Team We are seeking individual with strong experience in Service Management to manage, support and maintain critical IT systems providing services to various Airport/Airline Customer. The primary focus of this role is to provide Level 2 support for customer application, network, and Server infrastructure as well as problem and incident management, ensuring timely resolution of issues to maintain smooth airport operations. The role requires close coordination with internal teams and customers to ensure high availability and performance of IT services. What Youll Do IT Infrastructure Management Develop and implement strategies for building, maintaining, troubleshooting, and upgrading the IT infrastructure, including servers, storage, cloud resources, and networking. Install, configure, troubleshoot, and maintain servers, operating systems, and related infrastructure to ensure high availability, stability, performance, and scalability. Monitor system performance and proactively troubleshoot complex issues across airport/airline IT systems, including applications, servers, networking components, system applications, and client devices. Apply operating system updates, patches, and configuration changes to maintain system health and ensure compliance. Enforce IT security policies, procedures, and best practices to safeguard systems and data. Support risk assessments and vulnerability scans activities and follow up for vulnerability closure. Application Management Provide Level 2 technical support for a variety of business applications, acting as an escalation point for complex user issues. Conduct thorough investigation of application logs to diagnose root causes of software and system errors. Resolve application-related incidents and service requests within agreed-upon Service Level Agreements (SLAs). Collaborate effectively with the Level 3 Development team to escalate, track, and resolve software bugs and system deficiencies. Document troubleshooting steps, resolutions, and common issues to build and maintain a comprehensive knowledge base. Assist in the deployment of application updates and patches. Incident Management Respond to and resolve technical incidents escalated from Level 1 support. Troubleshoot and resolve moderately complex issues related to infrastructure, applications, or services. Collaborate with Level 3 and other support teams to resolve high-priority incidents (P1/P2). Maintain detailed incident records in the ITSM system (e.g., ServiceNow,). Ensure all incidents are resolved within SLA and escalate appropriately when delays are expected. Contribute to root cause analysis (RCA) and problem management efforts. Qualifications ABOUT YOUR SKILLS Bachelors degree in computer science, Information Technology, or related field (or equivalent experience). Minimum of 5 years of proven experience in an IT System Administrator and application support role, or in a similar infrastructure-focused role. A background in hybrid IT environments (on-premises and cloud), with practical knowledge of virtualization platforms (e.g., VMware) and cloud services (e.g., AWS) Strong hands-on experience in managing and troubleshooting servers, network infrastructure, enterprise applications, and client systems in complex IT environments. Experience in operation and maintenance of airport IT systems, networking and airline-specific applications is highly preferred. A background in Airport IATA standards, airline infrastructure/applications, SBD, E-Gates, and airport passenger/baggage (Pax/Bags) systems would be an added advantage. Technical Skills Proficiency in Windows and Linux server environments, including installation, configuration, and administration. Strong knowledge of networking concepts and protocols such as TCP/IP, DNS, DHCP, and VPN. Strong hardware knowledge such as server, router, switch etc. Knowledge on web server such as Apache, Tomcat. Familiarity with cloud platforms, including AWS, Azure, or Google Cloud, is an advantage. Hands-on experience with monitoring tools, backup solutions, and disaster recovery procedures. Solid understanding of cybersecurity principles, including access control, firewalls, and threat mitigation. Knowledge of industrial communication protocols such as HTTP / HTTPS, FTP / SFTP, Profibus and Profinet, as well as experience with PLC (Programmable Logic Controllers), would be added advantages. Troubleshooting on - Network, system applications, Hardware, Log management, Load balancer. AWS certifications (e.g., AWS Solutions Architect Associate/Professional). Experience with cloud security and monitoring tools (e.g., Datadog, Palo Alto, TrendMicro, CloudTrail). VMware Certified Professional (VCP) Cisco Certified Network Associate (CCNA) certification. What We Offer Were all about diversity. We operate in 200 countries and speak 60 different languages and cultures. Were really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it&aposs like to join our team and take a step closer to your best life ever. ???? Flex Week: Work from home up to 2 days/week (depending on your teams needs) ? Flex Day: Make your workday suit your life and plans. ???? Flex Location: Take up to 30 days a year to work from any location in the world. ???? Employee Wellbeing: Weve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. ???? Professional Development : Level up your skills with our training platforms, including LinkedIn Learning! ???????? Competitive Benefits : Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process. Show more Show less

The ideal candidate should possess experience in API development using Java or Python, as well as UI development using Angular JS or React JS. Additionally, having a strong understanding of CI/CD processes, Anti-malware, Endpoint protection, XDR, and IPS/IDS tools is essential. Familiarity with working on SaaS platforms like MS Defender and Proofpoint for Email Security, along with their APIs, and cloud computing services such as GCP, AWS, and Azure is required. A relevant Bachelor's or Master's Degree in engineering or computer applications is preferred. The candidate should have at least 5+ years of experience in UI development using Angular JS, React, or Backstage, and API development using Python Flask, FastAPI, or Java. Moreover, the candidate should have 4+ years of experience in developing CI/CD pipelines and working with GCP, Azure, or AWS cloud services while configuring infrastructure using tools like Terraform, Ansible, etc. Candidates with 3+ years of experience as a Security Engineer focusing on tools such as MS Defender, Proofpoint for Email Security, and UEBA will be given preference. Experience working in an Agile development environment and knowledge of cybersecurity principles, practices, and technologies is a plus. Desired Certifications include GCP Professional Cloud Security Engineer, GCP Developer Certification, Security Certifications, and experience with SaaS products. The candidate should be capable of designing and developing self-service portals (UI), security central websites using Angular JS, React JS, Backstage, and backed APIs using Java or Python. Developing CI/CD pipelines on Tekton and deploying to GCP cloud is also part of the responsibilities. The candidate will collaborate with product managers, Subject Matter Experts (SMEs), and anchors to create prototypes, conduct Proof of Concepts (PoCs), and work with Platform vendors to automate deployments and manual tasks through understanding APIs and integration patterns. Automation of testing using tools like Playwright and Postman, along with providing technical direction and addressing security issues to various infrastructure and application support teams, is essential. The candidate will also be required to design, test, and implement security policies for critical Enterprise Infrastructure, automate repeatable tasks and workflows for process efficiency by developing APIs/scripts, and deploy them to the cloud. Implementing Site Reliability Engineering (SRE) for Platform services to achieve availability and reliability is part of the role.,

Summary We are seeking a highly motivated and experienced Senior Analyst to join our Third Party IT Risk Management team. This role is responsible for identifying, assessing, and mitigating information technology risks associated with our third-party relationships. The ideal candidate will possess a strong understanding of IT risk management frameworks, cybersecurity principles, and relevant regulatory requirements. You will play a crucial role in protecting our organization's data and systems by ensuring our vendors and partners adhere to our security standards. Detailed Description Performs tasks such as, but not limited to, the following: Vendor Risk Assessment: Conduct comprehensive IT risk assessments of new and existing third-party vendors. This includes evaluating their security policies, procedures, and controls against industry best practices and our internal security requirements. Due Diligence: Perform initial and ongoing due diligence on third-party vendors to ensure their security posture remains strong throughout the vendor lifecycle. Contract Review: Collaborate with legal and procurement teams to review and negotiate IT security-related clauses in third-party contracts and agreements. Continuous Monitoring: Implement and manage a continuous monitoring program to track the security performance of critical vendors. This includes analyzing security ratings, vulnerability reports, and incident notifications. Incident Response: Act as a key point of contact for any security incidents involving third-party vendors. This includes coordinating response efforts and ensuring timely resolution. Reporting: Develop and maintain risk dashboards and reports for senior management, providing a clear view of the third-party risk landscape. Policy and Procedure Development:Contribute to the development and enhancement of our third-party IT risk management policies, standards, and procedures Knowledge/Skills/Competencies Education: Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or a related field. Experience: 10-15 years of experience in IT risk management, cybersecurity, or a related field, with a specific focus on third-party risk management. Framework Knowledge: In-depth knowledge of IT risk management frameworks such as NIST (800-53, CSF), ISO 27001, and COBIT. Regulatory Familiarity: Understanding of relevant data privacy and protection regulations (e.g., GDPR, CCPA). Technical Skills: Proficiency with third-party risk management tools and platforms. Strong understanding of network security, cloud security, application security, and data protection principles. Experience with security assessment methodologies and tools. Soft Skills: Excellent analytical and problem-solving skills. Strong written and verbal communication skills, with the ability to effectively communicate technical concepts to both technical and non-technical audiences. Proven ability to manage multiple projects and priorities in a fast-paced environment. Strong interpersonal skills with the ability to build and maintain effective working relationships with internal and external stakeholders. Physical Demands Duties of this position are performed in a normal office environment. Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required. Typical Experience Certifications: Professional certifications such as CRISC, CISM, CISA, or CISSP are highly desirable. Industry Experience: Experience working in a manufacturing, and regulated industry (e.g., finance, healthcare) is a plus. Typical Education Education: Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or a related field. Experience: 10-15 years of experience in IT risk management, cybersecurity, or a related field, with a specific focus on third-party risk management. Notes This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Technology Consulting Title: Director, IT Delivery EY is a global leader in assurance, tax, transaction and advisory services. Technology is at the heart of what we do and deliver at EY. Technology solutions are integrated in the client services we deliver and are key to our innovation as an organization. Fueled by strategic investment in technology and innovation, Client Technology seeks to drive growth opportunities and solve complex business problems for our clients through building a robust platform for business and powerful product engine that are vital to innovation at scale. As part of Client Technology, you'll work with technologists and business experts, blending EY's deep industry knowledge and innovative ideas with our platforms, capabilities, and technical expertise. As a catalyst for change and growth, you'll be at the forefront of integrating emerging technologies from AI to Data Analytics into every corner of what we do at EY. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact. EY Technology: Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 250,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day. Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients. Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization. EY Technology supports our technology needs through three business units: Client Technology (CT) - focuses on developing new technology services for our clients. It enables EY to identify new technology-based opportunities faster and pursue those opportunities more rapidly. Enterprise Workplace Technology (EWT) - EWT supports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. EWT will also support our internal technology needs by focusing on a better user experience. Information Security (Info Sec) - Info Sec prevents, detects, responds and mitigates cyber-risk, protecting EY and client data, and our information management systems. The opportunity The role provides the strategic direction, oversees and leads a team of technical support staff who design, develop, test, implement and monitor software and tools. Acts as a subject matter expert and thought leader, and manages the implementation of divisional products. Leads the evaluation and selection of IT vendor products. Partners with leaders to strategize and effectively shape IT demand that will deliver business impact. The role also oversees the planning, execution, and delivery of IT projects to ensure alignment with strategic goals, develops comprehensive project plans, manages budgets, and allocates resources efficiently. It involves leading cross-functional teams, mitigating risks, enhancing cybersecurity frameworks, and monitoring project performance to ensure timely, high-quality deliverables. Additionally, the role manages vendor relationships and third-party service providers to ensure successful project outcomes. Your key responsibilities Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures. Provides full strategic ownership for delivering software releases relating to the product for the business units, managing the testing, evaluation, and selection of IT vendor products. Works with business clients to determine scope, and develops and implements environmental requirements for each project. Develops and implements staffing and operational plans. Effectively leverages various staffing options and manages a global workforce. Develops and implements short and long term department goals and ensures alignment with the overall strategy. Monitors service delivery metrics and overall performance. Develops and implements changes to department policies and procedures to meet changing business needs and to achieve department objectives. Identifies opportunities for continuous improvement and implements appropriate strategies and technologies for building products and delivering services. Leads quality initiatives to improve the delivery of service levels. Plans, develops, and executes short and long-range goals to ensure divisional success. Develops and maintains relationships with key stakeholders to provide long-term collaborations and deliver successful business outcomes. Reviews expenses and ensures department operates within budgetary guidelines. Leads the strategy and execution to build, buy, and integrate business technology solutions. Ensures staff complies with information technology and information security policies and procedures, and verifies that deliverables meet requirements. Participates in special projects and performs other duties as assigned. Oversees the planning, execution, and delivery of IT projects, ensuring alignment with the organization's business objectives and strategic goals. Develops comprehensive project plans, sets timelines, allocates resources efficiently, and manages budgets to ensure successful project delivery. Leads cross-functional teams, fostering collaboration and effectively communicating project progress and updates to stakeholders. Identifies potential risks throughout the project lifecycle and implements strategies to mitigate them, ensuring smooth project delivery. Enhances cybersecurity frameworks by integrating advanced security measures and best practices into IT projects to safeguard company data and assets. Monitors and evaluates project performance against goals, adjusting plans as necessary to maintain alignment with business priorities. Manages vendor relationships and third-party service providers, ensuring timely and quality deliverables within project scope. Skills and attributes for success A team player with strong analytical, communication and interpersonal skills Constantly updating yourself about new technologies in the market A winning personality and the ability to become a trusted advisor to the stakeholders To qualify for the role, you must have Minimum 12 years of experience in IT delivery, project management, or technology leadership roles, with expertise in software implementation and team management. Bachelor's degree (B.E./B.Tech) in Computer Science, Information Technology, or related field Master's degree in Technology, Business Administration, or equivalent preferred. Proven experience in IT project planning, software development lifecycle (SDLC), and enterprise software delivery. Strong knowledge in vendor management, risk mitigation, and budget control. Experience in cybersecurity principles and integrating security best practices into IT solutions. Strong communication and leadership skills for managing cross-functional teams and external vendors. Ideally, you'll also have Strong verbal and written communication, facilitation, relationship-building, presentation and negotiation skills. Be highly flexible, adaptable, and creative. Comfortable interacting with senior executives (within the firm and at the client) What we look for Strong teamwork, work ethic, product mindset, client centricity and a relentless commitment to EY values. What working at EY offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. About EY As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Make your mark. Apply now.

Responsibilities Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Mainframe Infrastructure Engineering, Senior Advisor What does a successful Mainframe Infrastructure Engineering, Senior Advisor do As the Mainframe Infrastructure Engineering at Fiserv, you will be at the forefront of driving the core engineering, design, and implementation of our mainframe computing environment. You will oversee strategic initiatives that modernize and optimize mainframe infrastructure, ensuring alignment with business goals. With 18-20 years of experience, you bring hands-on expertise in mainframe hardware, operating systems (e.g., z/OS), and subsystems such as CICS, MQ, and DB2. Your proficiency in performance tuning and capacity planning will contribute to our mission of delivering world-class financial solutions to clients worldwide. What you will do: - Develop and execute long-term strategies for mainframe infrastructure aligned with organizational goals. - Collaborate with executive leadership to ensure mainframe initiatives support broader business objectives. - Drive mainframe modernization initiatives, including integration with cloud platforms, adoption of DevOps practices, and automation of operational workflows. - Provide technical leadership and mentorship to engineering teams, guiding best practices. - Oversee the architecture and deployment of mainframe hardware and software solutions, ensuring seamless integration with other IT systems and applications. - Conduct performance assessments and implement optimization strategies. - Establish robust monitoring and maintenance protocols to ensure system uptime and performance. - Implement security frameworks to safeguard mainframe systems against threats. - Manage vendor relationships, including contract negotiations and performance reviews. What you will need to have: - 18+ years of experience in mainframe infrastructure engineering, including hands-on experience with mainframe hardware and operating systems (e.g., z/OS). - Extensive experience with subsystems such as CICS, MQ, DB2, and data communication. - Bachelor's degree in computer science, Information Technology, or a related field, and/or equivalent military experience. - Proficiency in performance tuning and capacity planning for mainframe systems. - Strong understanding of ITIL processes, cybersecurity principles, and compliance standards. What would be great to have: - Master's degree in a relevant field. - Experience with mainframe modernization initiatives, such as cloud migration, virtualization, and automation. - Extensive expertise in developing and executing disaster recovery strategies. - Industry certifications (e.g., IBM Certified System Administrator for z/OS). - Strong communication and leadership skills with the ability to effectively interact with stakeholders at all organizational levels. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Diversity and Inclusion: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

As an OT/Security iBASEt Developer, you will be responsible for designing, developing, and securing solutions within the iBASEt environment, focusing on Operational Technology and ensuring the integrity and security of industrial systems. You will develop and customize solutions within the iBASEt environment to meet operational and security requirements. Collaborating with OT teams, you will implement and integrate iBASEt applications for efficient and secure industrial operations. Designing and implementing security measures will be crucial to safeguard iBASEt systems from cyber threats. Ensuring compliance with industry-specific regulations and standards related to operational technology security will also be part of your responsibilities. Collaboration with cross-functional teams to understand and address security and operational needs will be essential. Implementing security best practices for iBASEt applications, databases, and communication protocols will be a key focus. Performing risk assessments and vulnerability assessments for iBASEt systems will help in maintaining system integrity. Staying updated on industry trends and emerging security threats in the OT space will be necessary to enhance security measures. Requirements: - Proficiency in iBASEt environment, including iBASEt MES (Manufacturing Execution System) solutions. - Experience in customizing and developing within iBASEt applications. - Knowledge of Operational Technology (OT) principles and applications in an industrial setting. - Understanding of cybersecurity principles and best practices in the context of industrial systems. - Familiarity with relevant security standards and regulations (e.g., NIST, IEC 62443). - Experience in implementing security controls for OT environments. - Strong problem-solving and debugging skills.,

You will be joining a fast-growing embedded systems and electronics company that specializes in creating cutting-edge solutions for the electric mobility sector, with a particular focus on 2-wheeler (2W), 3-wheeler (3W), and 4-wheeler (4W) electric vehicles. The company's primary goal is to drive clean transportation by innovating in power electronics, battery systems, vehicle control, and connectivity. As the Head of Firmware and System Engineering, you will play a crucial role in overseeing the development of high-reliability embedded firmware and system architectures that power the company's EV solutions. You will be responsible for managing multidisciplinary teams working on motor control, battery management, telematics, and safety-critical systems across various electric vehicle platforms. This dynamic leadership position requires a deep technical understanding, cross-functional collaboration, and a strong commitment to advancing sustainable mobility. Your key responsibilities will include defining and executing the long-term vision for firmware and system engineering, driving technology innovation in areas such as motor control, BMS, vehicle control units (VCUs), telematics, and charging systems. You will collaborate closely with product management, hardware, and mechanical teams to ensure alignment of engineering goals with business objectives. Additionally, you will oversee the development of embedded firmware for EV sub-systems, lead the system engineering team in defining system architecture and integration strategies, and ensure compliance with industry standards and regulatory requirements. In terms of team management, you will be responsible for building and mentoring high-performing teams across firmware and systems engineering disciplines, establishing development standards and validation processes, and fostering a culture of safety, innovation, and continuous improvement. Moreover, you will act as the technical interface between software, hardware, mechanical, QA, and manufacturing teams to ensure seamless integration and product readiness. Your role will also involve managing project planning, technical risk assessments, and deliverables across multiple EV programs, as well as tracking and reporting engineering KPIs, overseeing system verification and validation processes, and ensuring certification for EV platforms. To qualify for this position, you should hold a Bachelors or Masters degree in Electrical Engineering, Systems Engineering, Automotive Engineering, or a related field, with at least 10 years of experience in embedded systems development, including 5 years in a leadership role. You should have a strong background in automotive-grade firmware development and system design, particularly for electric vehicles, as well as expertise in microcontroller-based system design, CAN/LIN communication, real-time embedded firmware, and EV sub-systems. Additionally, preferred qualifications include prior involvement in mass production programs for EVs, familiarity with automotive software frameworks, exposure to cloud-connected systems and telematics, and experience with compliance in Indian or global EV markets. The company offers an opportunity to lead technology development in a high-growth EV company, competitive salary and performance-based bonuses, flexible work arrangements, modern R&D infrastructure, and a mission-driven culture focused on sustainability and innovation.,

The Digital Support Engineer role is designed to enhance the efficiency, responsiveness, and quality of IT support services by leveraging digital technologies. With a strong understanding of IT service management, this position aims to streamline service desk operations, improve incident management, and provide innovative solutions that support the overall IT strategy. Responsibilities And Accountabilities Service Desk Automation: Design and implement automation solutions to streamline service desk processes and improve efficiency. Incident Management: Develop tools and systems to enhance incident tracking, resolution, and reporting. Major Incident Management: Deep-dive into major incident management to identify root-cause analysis for outages and how to prevent in the future. Integration: Integrate digital solutions with existing ITSM platforms (e.g., ServiceNow) to ensure seamless operation. Data Analytics: Analyze service desk data to identify trends, insights, and opportunities for improvement. Collaboration: Work closely with other digital engineers, IT teams, and other stakeholders to understand needs and develop appropriate solutions. Testing and Quality Assurance: Conduct testing and quality assurance to ensure digital solutions meet performance and reliability standards. Documentation: Maintain comprehensive documentation of digital solutions, including design specifications, user guides, and technical manuals. Support and Maintenance: Provide ongoing support and maintenance for digital solutions, addressing any issues or bugs that arise. Technical Support Provide a deep level of technical support to end-users via different omni-channel experiences such as phone, email, text, and chat. Troubleshoot and resolve hardware, software, and network issues. Assist with user account management, including password resets and access permissions. Perform routine system maintenance and updates. Monitor system alerts and proactively address potential issues. Assist in the deployment and configuration of new hardware and software. Incident and Request Management Log and track all incidents and service requests in the ticketing system, including thorough documentation for all troubleshooting steps performed. Escalate complex issues to higher-level support teams as necessary. Ensure timely resolution of issues to meet service level agreements (SLAs). Documentation and Reporting Maintain and update documentation for common issues and solutions. Generate and analyze reports on service desk performance and metrics. Customer Service Provide excellent customer service and maintain high levels of user satisfaction. Provide training and guidance to end-users on IT best practices and tools. Collaboration and Continuous Improvement Collaborate with other IT teams to ensure seamless support and service delivery. Participate in continuous improvement initiatives to enhance service desk processes. Participate in IT projects and initiatives as needed. Compliance and Asset Management Conduct regular audits of IT assets and inventory management. Ensure compliance with IT policies and procedures. Contribute to the development and implementation of disaster recovery plans. Professional Development Stay updated with the latest technology trends and advancements. Required Qualifications High school diploma or equivalent experience. Minimum of 5 years of experience in a technical support or service desk role. Strong knowledge of IT service management (ITSM) frameworks, such as ITIL. Strong knowledge of IT asset management (ITAM). Excellent customer service and relationship management skills. Demonstrates initiative and flexibility. Proficiency in incident, problem, and service request management. Excellent communication and interpersonal skills. Ability to diagnose and resolve technical issues efficiently. Ability to work under pressure and manage multiple tasks effectively. Accustomed to operating in a KPI driven environment. Preferred Qualifications Associates or bachelor's degree in Information Technology, Computer Science, or a related field. More than 5 years of experience in a technical support or service desk role. Advanced knowledge of network protocols, cybersecurity principles, and cloud services. Proven ability to handle high-pressure situations and manage multiple tasks simultaneously. Previous experience of working in a cGMP environment. Knowledge of Digital Experience (DEX) solutions and how to leverage them to identify root-cause analysis. Experience with service management tools (e.g., ServiceNow). Familiarity with Microsoft products (e.g., Teams, OneDrive, M365, Server Operating systems, Azure, InTune, AutoPilot, etc). Knowledge of machine learning and artificial intelligence. Additional certifications as CompTIA A+, ITIL Foundations (or higher), etc. Working Environment Astellas Global Capability Centres Overview Astellas Global Capability Centres (GCCs) are strategically located sites that give Astellas the ability to access talent across various functions in the value chain and to co-locate core capabilities that are currently dispersed. Our three GCCs are located in India, Poland, and Mexico. The GCCs will enhance our operational efficiency, resilience, and innovation potential, enabling a timely response to changing business demands. Our GCCs are an integral part of Astellas, guided by our shared values and behaviors, and are critical enablers of the company's strategic priorities, sustainable growth, and commitment to turn innovative science into VALUE for patients. Astellas is committed to equality of opportunity in all aspects of employment. EOE including Disability/Protected Veterans.,

We are seeking dynamic candidate for the role of Security Engineer, proficient in Triage and respond to security incidents and alert,knowledge in cybersecurity principles,threat detection and incident response.Comfortable with 2:30 PM-11:30 PM(SHIFT) Required Candidate profile Security certifications such as CISSP, CISM, CEH. Previous experience in security automation, scripting and working in a SOC or security operations environment and cloud security best practices.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Cloud Client Partner is an advanced subject matter expert and is also a quota-bearing sales persona. This role has the primary responsibility to work with services teams to identify, develop, and close managed service and outsourcing deals. This role is recognized as the clients trusted cloud managed services advisor and applies consulting led sales skills to engage and close opportunities with decision-makers. This role works directly with clients at a variety of levels, as well as other internal sales and delivery expert teams such as Client Managers and pre-sales services-type architects and post the sale; the delivery teams that will manage the clients outsourced solution. Deals often involve alignment on business outcome led multi-product/multi-vendor cloud solutions with services. This role champions the delivery teams understanding of the clients solution requirements, and initiates improvement programs ensuring that the client remains committed to solutions which leads to more sales opportunities. Building and developing excellent stakeholder relationships with clients, fully understanding the client and the industry in which they operate will be a core focus of this role. The focus of this role remains on converting the client to a managed services client resulting in multi-year renewals; deals may involve a long sales cycle. As a Senior Cloud Client Partner, this role has the opportunity to partner with some of the biggest global organizations, helping them to convert to new business models. What You&aposll Be Doing Key Responsibilities: Creates demand and selling Cloud Managed Services solutions - Creates demand by assisting clients to identify and qualify current needs and effectively articulates how the company can add value through its Cloud services and solutions offering. Responsible for addressing the objections that a client may pose in moving to a Cloud managed services solution. Appropriately allocates and decides sales time between assigned clients and new prospect opportunities; yet ensure focus remains on the top clients/prospects and balance opportunity size with likely outcomes Sales partnership - The success of the services agenda and successful sales will rely on successful partnership with others; this will include regional leads and services teams to work on the best outcome for the client. Collaborates with partners and/ or vendors to drive select deals through vendor-based opportunities. Collaborates with broader organization such as the Offer Management, Commercial Architecture and Delivery teams to promote and support high-value services opportunities. Directs regional sales governance processes and Deal Clinics to profile opportunities. Managed Services industry trusted advisor - Responsible for building deep and long-term relationships with client leaders in a Managed Services opportunity and execute a competitive win strategy through understanding the clients business requirements and competitive landscape. Directs the maintenance of a high level of relevant service knowledge to have meaningful conversations with clients; including the industry that the client operates in. Creates the knowledge base of organizational services solutions within a services practice by sharing best practices with internal teams as well as client teams; ensuring that internal teams are aware of typical client challenges Deal construct - Directs the build and supports commercial solutions for Managed Services solutions and design deals that meet clients needs and ensure win/win solutions for both client and the company. Responsible for constructing the managed services deal including the commercial modelling, negotiate contractual terms, mitigate legal risk and obstacles, and move the proposal to close to meet assigned quota. Drives the sales process - Accountable for managing a pipeline of opportunities and creating and documenting a shared strategy to meet sales target such as net new customer pursuit plans to land new logos, activities to achieve client satisfaction, minimize churn, cross-sell, upsell, revenue, and margin goals. Works across multiple sales teams and commercial architects to successfully position the service and see the opportunity through to closure. Works across multiple internal teams to ensure scope of work and proposals are tracked, managed and delivered on time. Creates and consults on the implementation of an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders. Responsible for ensuring data is accurate based on sales reporting standards to provide data-driven insights. Consults on the negotiation of deals with clients and lead the internal account management team to enable conclusion of services deals. Consults on the knowledge base of organizational solutions and services by sharing best practices, industry and technology trends with internal stakeholders and clients. Participates in regional reporting cadence as it relates to regional performance and major deal reviews. Knowledge and Attributes: Strong knowledge of cloud infrastructure principles and products. Understanding how networking works in a cloud environment to enable the design of effective solutions. Advanced understanding of and the ability to position the companys services offerings that may span multiple technology domains across Managed Services, Support Services, Consulting Services and Technical Services. Advanced understanding of platform delivered services and how to articulate the value of standardized, centralized and optimized services. Proficiency in working with major cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), and others. Advanced understanding of broader IT infrastructure components, such as servers, storage, virtualization, and data centers. Conversant with a business outcome led approach to sales. Advanced familiarity with document management platforms. Advanced understanding of cybersecurity principles to ensure data security and protection during collaboration efforts. Advanced understanding of financial statements and metrics, including revenue, expense control, and growth relative to market in order to hold strategic client conversations. Have the legal knowledge to discuss contracting with the client and understand how to position terms as a value exchange. Advanced client-centricity coupled with problem solving. Advanced business acumen and negotiation skills to craft solutions that are beneficial to the organization and the client. Ability to pro-actively and independently identify and qualify opportunities, an entrepreneurial mindset if key. Natural team player ability to coordinate and liaise with delivery teams across multiple business areas. Quick learner to understand any new solutions that are ready to take to market. Academic Qualifications and Certifications: Bachelor&aposs degree or equivalent in a Technical or Sales field or related. Certifications such as Scotworks and Solution selling is desired. Solution Selling/SPIN certifications is desired. Desired technology certifications include (any one or more) - Azure (AZ900 Azure Fundamentals), AWS (AWS Cloud Practitioner), VMWare (VTSP or VTSP for AWS/Azure), ITIL (Version 3 or later). Required Experience: Advanced demonstrated track record of managed services solutions to large enterprise accounts. Advanced demonstrated experience structuring large, multi-year profitable contracts. Advanced demonstrated ability of building strong relationships with clients across all levels; but especially the C-suite. Advanced demonstrated experience of networking with senior internal and external people in the specialist area of expertise. Advanced demonstrated experience in managing the entire sales process, contracting process and legal implications of a deal. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. 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